Head of Amazon Vendor Service for Hardlines
Amazon
Tokyo, JPN
‎‎15 時間前

Our teams strive to make Amazon the best place for Vendors and Brands to reach consumers, driven by the experience and support we provide them in growing their businesses locally and globally (the service called Amazon Vendor Service ( AVS )).

We leverage technology including automation, self-service, associate tools, and machine learning to best support Vendor and Brand with quality and efficiency.

The candidate for this position will possess deep knowledge and expertise in certain business or technical fields, have strong experience designing and implementing effective mechanisms, and is expected to develop a broad understanding of business and operations across organization.

The ideal candidate sees around corners, is biased for action in ensuring the team is set up for success in achieving our goals, and earns trust through broad stakeholder influence.

This role will play a key role through the business planning and will get exposure to senior leadership.

You must not only be able to develop and drive high-level strategic initiatives, but also roll up your sleeves, dig in to understand many perspectives and experiences and get the job done.

The leader will be passionate about customer experience, innovation, and cross-team partnerships to deliver business impact.

You will prepare strategic recommendations, roadmaps and program updates to senior management.

In this role we are looking for a Senior Leader to lead key transformation programs and organizational change initiatives across the organization.

You will be responsible for shaping the end-to-end experience for a large multi-function Operations business. The right candidate will possess a strong customer experience, analytical mastermind and strong commercial / financial backbone and have a track record for developing a vision, defining a strategy and building programs and change from the ground up.

The candidate must be able to influence across multiple company organizations, be an exceptionally strong communicator and analytic thinker and have a history of delivering results.

The ideal candidate for this role will be able to :

  • Be the voice of your vendors and escalate unresolved pain points and opportunity gaps.
  • Lead a large AVS organization. Effectively shape and contribute to AVS mission, define the objective function and resource own team appropriately and optimize where work flows.
  • Coach the team members.
  • Drive innovation and automation to deliver more for the vendors.
  • Lead independently complex, mission-critical projects across a broad range of cross-functional teams and tech teams. Identify and analyze data to isolate issues, develop solutions and prioritize opportunities for servicing our vendors
  • Partner with category leader to define negotiation strategies that support long-term relationships.
  • Demonstrate flexibility and deliver results in a fast-paced and highly ambiguous work environment.
  • Master’s degree
  • 5+ years of experience leading cross functional teams to deliver projects and services on tight deadlines.
  • Successful track record of developing, establishing, and closing strategic partnerships.
  • Strong data analysis, problem solving skills, strategic thinking, attention to detail and bias for delivering results.
  • Amazon.com is an Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

    5121575051

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