Product Manager (Voice AI) : DSAID
Rakuten
Tokyo, Japan
5 日前

Job Description :

Rakuten is constantly striving to be a Global Innovation Company and runs one of the leading e-commerce business. Our mission is to empower people and society through the Internet.

The Team

The Data Science and AI Department, Voice AI Section is leading the transformation of Rakuten by igniting Artificial Intelligence, Cognitive Computing and Voice Technologies adoption across the company.

The team is capturing both business needs and the most advance technological tools on the market to build scalable Voice AI platform to empower the Rakuten Ecosystem businesses worldwide.

Responsibilities :

  • Define product requirements and break down to the product
  • feature, plan implementation strategy, set the products delivery target

    schedule and non-functional requirements, and manage resources, quality of

    products in timely manner.

  • Propose products to solve any business, operational or
  • technical issues, manage product feature idea brain storming, or design thinking

    approach meeting.

  • Communicate, negotiate and adjust smoothly with product
  • internal / external stakeholders.

  • Drive improvement of service quality or stability
  • cooperate with internal / external engineering teams.

  • Conduct usability analysis and provide feedback, report
  • and propose improvement to the stakeholders.

  • Passion for new
  • products development providing best user experiences for users

    Minimum Qualifications :

  • Experience in product management and related competencies
  • Excellent inter-personal skills, including ability to influence others
  • Passionately challenging new technology implementation or service development
  • Have a sense of ownership and responsibility towards own products or services
  • Understanding all aspects of the software life cycle, using Agile or Waterfall software development practices
  • Preferred Qualifications :

  • Experience in product development in the areas of conversational AI, voice assistant, chatbots etc.
  • Familiar with Voice User Experience Design and Implementations
  • Engineering background such as in Software Development or Software Quality
  • Experience in business consulting
  • Leader or manager experience of development team
  • Experience in making proposals and defining requirements about systems
  • Experience in project management with Agile process such as Scrum
  • Experience with modern project management tools, preferably JIRA / Confluence and Trello / Slack etc.
  • Experience in defining requirements about IT in Japanese business environment
  • Familiar or data analysis knowledge or experience on cloud services
  • Business level Japanese language skill.
  • Language Level :

  • English : Business Level
  • Have TOEIC score over 800
  • Languages :

    English (Overall - 4 - Fluent)

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