Job Description :
Rakuten is constantly striving to be a Global Innovation Company and runs one of the leading e-commerce business. Our mission is to empower people and society through the Internet.
The Data Science and AI Department, Voice AI Section is leading the transformation of Rakuten by igniting Artificial Intelligence, Cognitive Computing and Voice Technologies adoption across the company.
The team is capturing both business needs and the most advance technological tools on the market to build scalable Voice AI platform to empower the Rakuten Ecosystem businesses worldwide.
Define product requirements and break down to the product
feature, plan implementation strategy, set the products delivery target
schedule and non-functional requirements, and manage resources, quality of
products in timely manner.
Propose products to solve any business, operational or
technical issues, manage product feature idea brain storming, or design thinking
Communicate, negotiate and adjust smoothly with product
internal / external stakeholders.
Drive improvement of service quality or stability
cooperate with internal / external engineering teams.
Conduct usability analysis and provide feedback, report
and propose improvement to the stakeholders.
Passion for new
products development providing best user experiences for users
Minimum Qualifications :
Experience in product management and related competencies
Excellent inter-personal skills, including ability to influence others
Passionately challenging new technology implementation or service development
Have a sense of ownership and responsibility towards own products or services
Understanding all aspects of the software life cycle, using Agile or Waterfall software development practices
Preferred Qualifications :
Experience in product development in the areas of conversational AI, voice assistant, chatbots etc.
Familiar with Voice User Experience Design and Implementations
Engineering background such as in Software Development or Software Quality
Experience in business consulting
Leader or manager experience of development team
Experience in making proposals and defining requirements about systems
Experience in project management with Agile process such as Scrum
Experience with modern project management tools, preferably JIRA / Confluence and Trello / Slack etc.
Experience in defining requirements about IT in Japanese business environment
Familiar or data analysis knowledge or experience on cloud services
Business level Japanese language skill.
Language Level :
English : Business Level
Have TOEIC score over 800
English (Overall - 4 - Fluent)