Server Built Technician
Softlayer
Kanagawa, 神奈川, Japan
1 日前

Job Description

  • Rack, build, cable, configure, and provision Intel and AMD servers
  • Rack, cable, and deploy Cisco Layer 2 networking equipment
  • Troubleshoot, test, quality assurance of server hardware
  • Professionally resolve hardware issues via trouble ticket
  • Troubleshoot and resolve problems with basic network and operating system installations and configurations.
  • Monitor and assist our automated provisioning system for new server orders
  • Monitor and escalate issues with customer’s servers as necessary
  • Required Experience

  • Operating System Installation - Windows Server, Linux, Unix
  • Rack, cable, and deploy Cisco Layer 2 networking equipment
  • Moderate knowledge of PC hardware concepts and component installation.
  • Basic knowledge of various internet-related services and software (mail, web, DNS, etc).
  • Must be able to multitask in a fast-paced environment.
  • General understanding of computer networking concepts.
  • Customer focused attitude with some previous customer service experience.
  • Network wiring / cabling experience a plus.
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