As a senior member of ServiceNow’s Corporate Strategy team, the Sr Director will help shape ServiceNow's Ambition, determine GTM Strategy and drive Business Development in Japan.
You will partner closely with senior global, regional, and local executives (including Japan VP and MD) to define & operationalize high impact strategies like C-level sponsored hyper-growth initiatives, strategic partner discussions, and customer engagements
Strategy projects will vary from short-term market investigations to long-term analysis focused on evaluating areas such as adjacent market opportunities, new market entry, formulating strategic priorities and operational plans, conducting market and customer research to drive new opportunities for growth, uncovering customer and competitive insights, leading strategic partner discussions, and driving business initiatives (example include tuning of current businesses, go-to-market optimization, operational excellence, portfolio analysis, and other growth initiatives).
Typical projects require the ability to work in global cross-functional teams comprising of leaders from various business units and functional groups.
You will be required to support business development activities (identifying potential partners, business negotiation, and long-term planning) with strategic partners in the region.
You will also partner with the leadership team to drive business cadence, measure and track critical initiatives, and assist in the preparation of content for Executive discussions.
In this role, you will work on highly complex problems, gain insight into the strategic and operational issues which are forefront in the minds of the leadership team, have exposure to C-level decision making, and establish relationships with senior stakeholders across the entire company.
We are looking for a Sr Director, who is an effective influencer, knowledgeable about the Enterprise Tech / SaaS in Japan, who can rapidly demonstrate impact and value to the organization.
A candidate must excel in all areas of strategy development and execution including : project management, business analysis, problem solving, executive communication, business development, consensus building, and people development.
A successful Sr Director will be able to function well in a high growth, fast paced environment and will be comfortable with ambiguous situations.
A combination of strategy and technology market experience is ideal.
Work on key strategic projects for ServiceNow Japan GK; work cross functionally to structure problems, develop hypotheses, conduct analyses to turn data into meaningful insights, and drive solutions and actionable recommendations and results through a rigorous, data-driven process.
Help drive the operational cadence of various businesses and functions to drive the definition, measurement and tracking of key strategic and operational initiatives.
Independently identify data sources and conduct research (e.g. market, customer, competitive) to understand and draw insights from key industry and customer trends provide insight to the organization
Develop strategic and business cases working with cross-functional teams outlining business opportunity, rationale, and operational plans to capture the opportunity including product, GTM strategies, and business model
Conduct complex analysis for root cause analysis and decision making associated with total addressable market, investment requirement, topline impact and ROI assessment
Uncover areas within the business to drive performance improvements to unlock productivity and accelerate execution
Support senior executives in developing key presentations for internal and external audiences, including Board of Directors meetings and analyst conferences
To be successful in this role you have :
15+ Years of experience with at least 5 years post-MBA experience with a top-tier management consulting firm (McKinsey, BCG, Bain, etc.)
Strong interest and preferably experience working in enterprise technology / SaaS domains. Preferred candidates will also have deep go-to-market operating experience within Enterprise Software and Technology in Japan
Experience working on large strategic initiatives from framing the problem, conducting research and analysis, building business and operational plans, and driving execution through to success; ability to multitask
Strong communicator, able to convey complex ideas in a clear, concise manner both verbally and in writing, comfort in business and technical discussions with global and local stakeholders
Effective at building relationships, collaborating, and influencing others; experience working with senior executives across various geographies and functions
Strong people development and influencing skills; able to build and drive extended and virtual teams
Strong team player who is also an independent thinker
Strong analytical and financial skills to work on complex business issues with minimum supervision
Self-starter who enjoys working in a fast-paced, collaborative, and innovative high-growth environment
Native / Advanced language skills English and Japanese - is mandatory
MBA from a top-tier program
Bachelor’s degree with strong academic performance. Computer Science, Engineering or related discipline appreciated