UNDER DESIGNATED SUPERVISION, PREPARES AND SERVES A LIMITED VARIETY OF SIMPLE FOODS THAT REQUIRE VERY LIMITED AND MINIMAL COOKING SKILLS.
THIS POSITION REQUIRES ASSOCIATE TO BE FRIENDLY AND PASSIONATELY FOCUSED ON DELIVERING A PERSONALIZED CUSTOMER EXPERIENCE.
AS REQUIRED BY CHANGING WORK STATIONS IN THE FACILITY, ON A REGULAR AND RECURRING BASIS, PERFORMS THE FOLLOWING : 1. OPERATES A VARIETY OF KITCHEN EQUIPMENT, SUCH AS AN OVEN, GRILL, DEEP-FAT FRYER, OR OTHERS IN A SITUATION WHERE SET PROCEDURES ARE FOLLOWED UTILIZING REPETITIVE OPERATIONS, AND COOKING SKILLS ARE MINIMIZED .
2. ACCEPTS CUSTOMER FOOD ORDERS, OPERATES A CASH REGISTER, ACCEPTS CASH, MAKES CHANGE, AND PROVIDES FOOD ORDERS TO CUSTOMERS.
ACCOUNTS FOR CASH FUND AND COMPLETES CASH AND SALES REPORTS. 3. ASSEMBLES SANDWICHES AND OTHER FOOD PRODUCTS. 4. PARTICIPATES, ALONG WITH SUPERVISORS / MANAGEMENT STAFF, IN THE ACHIEVEMENT OF SERVICE AND SALES GOALS FOR THE FOOD ACTIVITY.
ASSISTS IN ENSURING OPTIMUM STOCK AVAILABILITY BY TAKING PERIODIC COUNTS; ADVISES MANAGEMENT OF SLOW-MOVING, OUT-OF-STOCK, DEFECTIVE,AND DAMAGED MERCHANDISE.
RESOLVES CUSTOMER COMPLAINTS AT THE LOWEST LEVEL AND INFORMS MANAGEMENT OF BARRIERS TO MEETING THE OPTIMAL CUSTOMER EXPERIENCE.
5. ENSURES REQUIRED LEVEL OF SANITATION IS MAINTAINED WITHIN THE ASSIGNED WORKING AREAS AND ASSISTS IN CLEANING OTHER AREAS AS REQUIRED.
6. ASSISTS IN UNLOADING, RECEIVING, AND STORING FOOD AND EXPENSE SUPPLIES. 7. PERFORMS OTHER RELATED DUTIES AS ASSIGNED.
ACTIVELY COMMUNICATES / PROMOTES THE BENEFITS OF THE MILITARY STAR CREDIT CARD TO CUSTOMERS IN ORDER TO DRIVE SALES GROWTH AND INCREASE CUSTOMER LOYALTY
Hospitality and Restaurant Operations
Who We Are
The Army & Air Force Exchange Service, also known as the Exchange, is the retailer on US Army and Air Force installations worldwide.
An $8 billion enterprise ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen and their families.
In addition to US bases in Germany, Italy, England, Turkey, South Korea and Japan, the Exchange operates stores for US troops in Iraq, Afghanistan and other countries in the region.
The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they serve.
We are seeking associates who have a passion for delivering an extraordinary customer experience and a passion for serving those who serve, our Soldiers, Airmen and their families.
COMPLETION OF AT LEAST TWO YEARS OF HIGH SCHOOL PREFERRED. ABILITY TO FOLLOW ORAL INSTRUCTIONS AND DO SIMPLE TASKS THAT ARE EASY TO LEARN.
MUST BE ABLE TO QUALIFY FOR A FOOD HANDLERS CARD. CREDITABLE JOB RELATED EXPERIENCE MAY BE SUBSTITUTED FOR THE EDUCATION REQUIREMENT ON A 9 MONTHS FOR 9 MONTHS BASIS.
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
Additional Qualifications / Requirements
SHIFT SCHEDULING MONDAY-FRIDAY; SATURDAY AND SUNDAY. INCLUDES SOME HOLIDAYS. SCHEDULE WILL BE DISCUSSED FURTHER AT THE INTERVIEW.