Job Description : Position Summary :
Position Summary :
The Product Manager is responsible for product design of the website and app owned by Rakuten Travel, one of the biggest OTA (Online Travel Agency) in Japan.
We continue to pursue the best value for both for the customers and partners by improving the product continuously with sales, marketing customers support and development teams.
As Rakuten Travel, the market leader, we aim to introduce new value and ideas to the travel industry by maximizing the Rakuten Ecosystem in Rakuten Group.
Ideal Candidate Profile :
As service owner, the successful candidate will pursue to provide the best value to customers and partners with passion.
They will see the big picture of things, be flexible and make effort to be spontaneous in any situation.
Identify customers' or partners issues, needs and desires by conducting user / market / industry research and data analysis
Define product requirement and propose best solutions with product requirement documents and functional specifications
Track KPI of the product and report to the stakeholders
Coordinate and facilitate various meetings within team, across group and partners during product design process
Make vision and product road maps according to the strategy of travel business for mid-to-long term
Minimum Qualifications :
Problem-solving aptitude, discover the issue, propose best solution for it
Experience in planning projects, requirement definitions and document creation for product requirements and functional specs
Experience in analyzing quantitative and qualitative data of customers or business operations
Experience in design user story and customer journey
Stakeholder management skill
Business level conversation and writing skills in both Japanese and English
Preferred Qualifications :
BSc / BA in Computer Science, Engineering or related field or background in software engineering
Experience in project management
Proven experience in product management for E-commerce
Knowledge of travel and hospitality industry
Experience in evangelize the product
English (Overall - 4 - Fluent), Japanese (Overall - 4 - Fluent)