CRM Operation Specialist
CAREER CARVER(キャリアカーバー)
東京
6 日前

仕事内容

Campaign Design and Operation : Design and run DM, Email campaigns using Salesforce Marketing Cloud SFMC Support business users to conduct campaign ROI analysis and optimize campaigns based on the learnings.

Provide technical insights for brand CRM manager to support them to deliver effective campaigns and cultivate advanced features of SalesforceSupport ECommerce business units to accelerate Omnichannel strategy.

Prioritize tasks from different brands and transversal functions and deliver in a timely mannerProject Management : Consolidate business requirements from brands and transversal functions, interpret them into technical requirements where possible.

Work closely with IT department to ensure that the system / tool are delivered in a timely manner.Conduct UAT for new system development and enhancementData managementEnsure the end-to-end data integration in a safe and reliable manner.

Support end users for data trouble shooting as the first line support-investigate data issues across various CRM systems and source systems.

Work closely with IT department and production support agency to resolve troubles and deliver the best environment for end users.

事業内容

化粧品の輸入 製造 販売およびマーケティング

必要な経験 能力

必須 MUST University degree or equivalentData management of CRM database and source systems 3years Operation of campaign management tool, ideally Salesforce Marketing Cloud, Google Analytics, SQL, BI tool 3years Project Management 3years Experience of system development for the entire process, from business requirement gathering to post launch hyper care supportInternal / External client facing 3years e.

g. Career at CRM / Digital agency, corporate function. Those who want to make a career shift from IT tech to business.Experience in FMCG.

Experience in cosmetic category is plusExcellent communication, dynamic and pro activeNative level in Japanese and business level in English are must.

Mandarin Chinese is a plusHighly collaborative personalityLuxury business fit and understanding

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