Customer Service Representative
Pacsci Emc
Yamato, Kanagawa-Ken, Japan
2 日前

JOB DESCRIPTION

We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people.

By embracing our diverse experiences and views, we are better positioned to deliver results, create innovations that matter, and thrive in today’s changing world.

This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive.

Primary responsibilities Managing work in progress MVS jobsin service lab, receive outsourced units and perform QA process then completethem accordance with the schedule.

Managing carrier to ship customer unit to outsourcedvender.

Secondary responsibilities Improve currentprocess / system for expanding future business.

The person needs adequate knowledge of customer servicerepresentative and office applications such as MS Word, Excel or PowerPoint.

Inaddition, adequate experience for introducing or supporting an ERP or database applicationis recommended.

Good communication skill with customer and otheremployees are also highly required.

Language : English (TOEIC over 500 points) skill is preferred

When you join Tektronix and Fortive, you will work in an extraordinary team, learning with and from great people, where diversity and inclusion is celebrated.

You will have the opportunity to do work that makes a difference in the world. You will be trusted and empowered to contribute in meaningful ways with visibility and accountability.

We are obsessed with our customers and have a commitment to transparency, unending learning and growth to accelerate progress and innovation.

Join us for the excitement of a startup with a history of success! For You. For Us. For Growth.

Tektronix is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

Candidates with less education / experience may be considered for other opportunities.

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