Planning and Strategy Manager: DSAID
Rakuten
Japan, Tokyo, Tokyo
4 日前

Rakuten’s Data Science & AI group optimizes Rakuten Membership experiences in many ways. With hundreds of millions of members and trillions (yen) in spending Rakuten’s Membership enjoys un-paralleled eco-system of benefits and is amongst the largest in the world.

Our talented and driven team of data scientists and engineers optimizes membership experiences using data.

Job Description :

To keep up the fast growth of our data science group, we are looking for someone who can conceptualize, influence, and execute Rakuten’s strategies on areas such as Conversational AI, Marketing and Customer Support Automation and Optimization using data and science.

This will have the following responsibilities :

Strategic Level :

  • Refine overall product strategy for Conversational AI, Marketing Automation and Optimization, Customer Support Automation and Optimization (overall direction, market and competitive understanding, etc.)
  • Influence team members and stakeholders on priorities and strategic directions.
  • Act as product manager to find and develop new areas for data science products
  • Organization strategy and operation (identifying future potential organization restructures, be point contact with HR for department
  • Operational Level :

  • Plan and manage the OKR and financial metrics (be main touch point for everything to do with finance / forecast for department).
  • This includes organizing product / marketing collateral across department products in explaining overall and specific product benefit

  • Manage special projects for department and managers, including unit pricing, business development, productivity improvement, process improvement for finance and human resources area, etc.
  • Prepare and present department level strategy, updates and KPIs (PPT, XLS, queries) for executive reporting.
  • MinimumQualifications :

    More than 5 year-experiencein corporate planning / operational management

    Ability to effectivelycommunicate at all level of the organization, including senior executives

    Hands-on experience instrategy development and financial modeling / planning / operation

    Strong passion for and hands-onexperience on Data utilization, Data Science / AI adoption

    Management and high levelunderstanding of big data systems and data analytics

    Fluent English

    PreferredQualifications :

    More than 3 year-experiencein the internet industry / data science related domain

    Hands-on experience inproduct management / project management / financial management including budgetplanning, reporting and stakeholder management

    Business level Japanese a bigplus

    English Requirement : Business LevelJapanese Requirement : Not RequiredBackground CheckWe may choose to conduct background investigations, including education, employment, criminal and credit checks, during the selection procedure with candidate consent.

    To Recruiting Agencies : Rakuten does not accept candidate referrals or resumes / CVs from recruitment agencies with whom Rakuten does not have a contract.

    Rakuten will not accept any claim for payment based on unsolicited referrals or resumes / CVs.

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