Who We Are :
The Consumer and Device Sales (CDS) organization works with Microsoft’s ecosystem partners to build, market and sell a winning portfolio of devices that delight customers and earns fans around the world.
You will have the opportunity to play a pivotal role in driving growth for Microsoft Japan critical consumer businesses with Surface and PC accessory.
What We Do :
Surface plays three roles for Microsoft : (1) To be the north star & inspire innovation across Windows ecosystem, (2) Deliver the ultimate laptop experience & bring the best of Microsoft to customers, (3) Enable Microsoft to compete vs Apple in the premium space.
We face strong competition, & winning share depends not only on helping customers understand why they need Surface, but also by building fans & product desire so they’ll WANT it.
Our business goal is clear : To Profitably Grow Surface Volume & Share. We accomplish this goal in two ways :
Selling To Our Retail Partners : Use consumer insights, market data, store level analysis, and device sales information to evaluate our business performance and develop seasonal, launch & sustain plans to improve our partners business, win share, sell units, and drive revenue / GM.
Selling Through Our Retail Partners : Plan and execute thoughtful and impactful through-line-funnel-marketing, focused on driving purchase intent, conversion & post purchase advocacy for Surface devices & accessories.
Core Responsibilities :
Business planning including strategy development, forecasting with deep dive analysis. Collaborating across multiple teams including sales, channel marketing, operations and finance is an essential part of the job.
Japan Surface ROB functions, including RHQ review, governance and promo council
Budgeting and forecasting with full accountability.
Leading cross-functional teams to create, implement, and refine aspects of our business models
Partnering across marketing, sales, operations, business groups and others to drive cross-discipline initiatives, including analyzing issues and providing recommendations
Driving our overall business strategy and alignment across the broader organization
Defining future growth plan with clear logic
Establishment of new business scheme and partnership such as MS Complete.
Strong analytical skills
Drive for Results
Business Metrics :
Consumer Surface Sell-In Revenue and GM
Consumer Sufrace Sell-Thru Units and Revenue
Consumer Surface Accessory Attach
Consumer Premium Mix
Consumer Surface Market Share
Who We’re Looking For / Qualifications :
5+ years Consumer Electronics / IT ecosystem experience with a focus on devices and services sales.
Understanding of consumer sales channels, as well as the retail landscape and digital marketplace
Have experience planning and executing marketing strategies and activities that drive business results while remaining true to the brand.
Ability to influence multiple stakeholder groups and connect with diverse audiences
Be a relentless, proactive driver & communicator who is skilled in getting work effectively & efficiently thru influence of others, working through a large vteam.
Has the ability to ensure large vteams are aligned on key details.
Be a confident & relentless driver of execution, simplifying details & managing communications for a breath of stakeholders.
Very proactive in approach doesn’t need to be told what to do / how to do, but builds plan based on desired outcome and ensures completion.
Experience working with cross functional teams across a large, matrixed organization
Balanced expertise in both strategy development and program execution
Outstanding organizational skills
Outstanding communication skills
Outstanding problem-solving ability
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Benefits / perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.