Strategic Account Executive
Oakwood
Tokyo, Japan
2 日前

WHAT YOU WILL DO

Reporting to the Director of Sales, Japan (DOSJ), and Assistant Director of Sales (ADOS) , the Sales Manager is based at the one of Oakwood Japan property and is accountable for the following :

  • Invite corporate clients to Oakwood In-house events entire year.
  • Participates in weekly meetings, provides updates on potential business, assists with client service issues if relevant and property tours, reviews vacancies with management, etc.
  • Partner with assigned Hunters in managing new clients site inspections
  • Uses brochures, property photos and press releases as part of his / her in person visits with decision makers.
  • Utilizes CRM tools such as Apptivo and other Oakwood resources to secure business. Communicates with current and potential clients through digital postcards, property profiles and e-mail.
  • Promotes Oakwood to clients through personal visits, target companies and industry direct mailers, client gifts (including birthdays) and holiday promotions.
  • Such client gifts include Oakwood’s Give Aways. In addition, learns about his / her client’s hobbies and favorite restaurants, and buys gifts reflecting their personal preferences.

  • Negotiates and closes move-ins. Uses digital inventory systems as allocation tool and liaises with colleagues to ensure availability.
  • Monitor in-house guests extension requirements and work closely with Front Desk on rent / extension.
  • Completes monthly target plan no later than the 3rd of the month of each month and reviews plan with Director of Sales & Marketing, ADOS or Strategic Business Development Executive.
  • Each day, tracks all client inter-actions in CRM (e.g. telephone calls, in person visits, mailers). This information should include whom he / she has spoken with during the day, a summary of the conversation with his / her contact, potential business, and any follow-up items.
  • Inquires if his / her clients have serviced apartment requirements in other destinations where Oakwood has properties (outside of Japan).
  • Focuses to achieve 3 outbound leads per month.

  • Demonstrates a high level of ethical, social and environmental responsibility by participating in special projects and assignments such as corporate social responsibility, charity programs, community services and Associate Committee.
  • WHAT WE LOOK FOR

  • Possess at least a Bachelor’s Degree in Hospitality, Business, Management or equivalent
  • At least 5 years of proven Sales experience with a strong knowledge of the hospitality sector
  • Proven track record at the Regional Corporate Office in a Hotel or Service Apartment from a reputable International Hotel Chain is preferred
  • A creative and self-motivated individual who is able to work well with ambiguity
  • An effective communicator who is capable of connecting with people at all levels and achieving business results
  • An effective negotiator with a win-win outcome and has excellent problem-solving skills
  • Financially skilled in preparing budget and sales reports
  • Ability to multi-task and work well with teams and individuals
  • Ability to use Microsoft Office applications (Microsoft Word, Excel and PowerPoint)
  • Travel for this position may be required
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