At Elastic, we see endless possibility in a world of endless data. And we use the power of search to help people and organizations turn that possibility into results.
Elastic is the leading platform for search-powered solutions. With solutions in Enterprise Search, Observability, and Security, we help improve customer and employee search experiences, keep critical applications running smoothly, and protect against cyber threats.
Elastic enables organizations worldwide to use the power of Elastic, including Netflix, Uber, BBC, Microsoft, and thousands of others.
Elastic was built on a foundation of being free and open, which trickles down to how we work. We’re a distributed organization and have been from the beginning.
Being distributed isn’t just a way of doing business it’s a mentality that is at the core of our culture.
The Services Sales Partner is responsible for earning the right to be a trusted advisor to the customer, with the primary goal of helping customers generate significant business value from their Elastic investment.
this will include pipeline generation and delivering sales presentations to C-level clients. Under Elastic’s co-sell model, you will collaborate deeply with our Sales and Customer Success teams.
The primary measurement of success for this role will be YOY growth in overall services bookings and customer satisfaction.
Responsibilities : Complete Elastic training and become an expert in our consulting methodologies and practices Evangelize Elastic’s ability to deliver business outcomes and our delivery methodology to our customers Exceed growth and bookings, ensure organizational health and customer satisfaction goals as a Engagement Manager Utilize industry expertise and business acumen to understand a customer's motivation, business drivers, strategic goals and objectives, and desired business outcomes Engage customers, especially C-Level, using a consultative selling approach that positions Elastic and yourself as a long-term trusted advisor relationship Create a compelling vision and clearly communicate our transformative solutions with the goal of generating significant success and business value from a customer's investment in the Elastic Stack Develop and manage a territory plan and a personalized account plan for each customer, which aligns with their business goals.
Forecast accurately and timely, build a pipeline, and progress opportunities to deliver YOY growth Form a strong relationship with the Sales, Customer Success organization, and regional Alliances / Partner organizations that are instrumental to success.
You should be able to operate in a co-sell model, collaborate, and build relationships Be an integral part of hiring and mentoring new Engagement Managers Contribute to enhancing our delivery methodology, services practice, and industry POV's
Confident, but not arrogant, a great storyteller URGENCY : Ability to move fast and drive business value and results TEAM PLAYER : A team player that everyone enjoys working with and has a generous heart TRUST : Trust the company’s core values ADAPTABLE : Excels in high levels of uncertainty and change