Software Solution Engineer/Customer Consultant
Azabu, Higashi, Japan
4 日前

Elsevier is a global information analytics company specializing inscience and health.Whatinspires us is scientific and health discoveries and technological advances that improve life on earth .

We deliver leading SaaS solution s for managing research information and research data at a university and other research organizations.

They are among a portfolio of other leading research intelligence solutions we offer to the market.

We are looking for a Solutions Sales Engineer / Customer Con sultant who will lead customer retention engagements with existing customers, work with account managers and general Research Intelligence solution sales managers togenerate new business.

This position need s to be based inTokyo . More infocan be foundat : http : / / / solutions / pure,https : / / www. / solutions / digital-commonsandathttps : / / / solutions / mendeley-data-platform

Your Responsibilities :

Achievement of quarterly,annualnew business and renewalsalestargetsin assigned territoryin collaboration with regional sales teams.

Develop a deep understanding of the research information / data management space and the competing players.

Createand deliver technical sales presentations.

Consult withcustomerson how to applyour portfolio of SaaS solutionsto their relevant use cases.

Ensure client satisfaction and drive referrals.

Ensure a smooth transitionfrom pre-salesto implementationand from implementation to support.

Channel feedback to the Product organization for continued product enhancements relevant to the region

Become a thought leader in research informationmanagement and be a coach to other sales colleagues in learning the space.

Our Requirements :

Lots of energy, curiosityand creativity. University degree a must preferably related to Information Technology

Influential self-starter. Taking leadership on prospects and customer engagements.

5 years ofworkingexperience, preferably intechnical business development

Excellent communication and interpersonal skills. Ability to effectively communicate with different levels of staff includingcomputer engineering, project management, business, C-level both internally and externally

Outstanding best of breed technical and people skills


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