Renewals Representative
6 日前

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.

Who We Are

At SOTI, we are committed to delivering best in class mobile and IoT device management solutions. We are looking for out of the box thinkers that appreciate the art of creating great software.

To us, being visionary is more important than doing things the way they’ve always been done.

What We’re Looking For

SOTI Japan is a small start-up organization. Thus, we are looking for proactive, self-starter type individual who has professionalism.

What’s in it for you?

The People - From our humble origins in our founder’s basement, to our industry leading position today, SOTI has worked hard to foster a company culture that we can all believe in.

A culture that emphasizes personal growth, continuous innovation and fun.

The Growth - Our environment fosters new ideas, fresh perspectives, and the ability to take them over the goal line. SOTI is a fast-

paced environment with a global reach that encourages you to make your mark and be part of something big!

The Technology - You’ll get the chance to work with leading edge technologies and take on complex and interesting projects, as part of highly collaborative and agile teams.

You will work alongside SOTI’s partners which include leading tech giants that will keep you on the cusp of emerging technologies.

What You’ll Do

  • Serve as the first point of contact with Clients and Prospects, presenting a warm and professional manner as an ambassador of SOTI.
  • Ownership and responsibility for all customers in the account database with a focus to grow the scope and value of the account.
  • Meeting business renewal targets, creating price quotes, and resolving customer needs
  • Collecting customer information, providing product information directly to customers and providing feedback from customers to appropriate personnel within SOTI.
  • Ability to plan effective sales campaigns and target existing account base to proactively grow accounts and extend revenue.
  • Deal with inbound and outbound calls / e-mail from and to customers, communicating special offers and other promotions.
  • Maintain regular contact with key influencers and build and strengthen the customer relationship.
  • Manage pipeline and forecast accordingly.
  • Other tasks assigned by manager / company.
  • Experience You’ll Bring

  • Minimum 3 years in an internal sales / business renewals / field sales position
  • Fluency in Japanese (native level / mother tongue) and Business level English is essential.
  • Korean (business level), Mandarin (business level) are plus.

  • Proficient in MS Word, Excel, PowerPoint, outlook as well as comfortable using modern technology.
  • Strong numerical and analytical skills.
  • Passion for mobility and interest in Mobile devices and operating systems such as iOS, Android and Windows Phone
  • A self-starter with a high degree of initiative, a can-do attitude, results and goal-driven mindset
  • Able to work efficiently as a part of a team as well as independently
  • Strong verbal & written communication skills
  • Attention to detail
  • Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
  • Attention to detail in all areas of work with strong problem identification and problem resolution skills
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