Description
COVID-19 Vaccination Requirement : Hitachi High-Tech America, Inc. ( HTA ) requires all contingent workers / temporary employees to be fully vaccinated against COVID-19, or to have obtained a medical or religious accommodation from their employer.
Contractor Notice : This position will be filled through a staffing agency in a contractor role capacity. There is a strong possibility that the selected candidate will have the opportunity to be hired on directly by HTA.
Remote Working : Onsite 90% / Remote 10%
Position Level : The best fit candidate selected for this position will be offered a job title / level (Field Service Engineer I vs.
Field Service Engineer II vs. Senior Field Service Engineer) that is most appropriate after evaluating the person's education, experience, training, knowledge, skills, and abilities.
COMPANY : Hitachi High-Tech America, Inc. ( HTA )
DIVISION : Metrology and Systems Analysis Division (MAD)
POSITION : Field Service Engineer I, Field Service Engineer II, or Senior Field Service Engineer
TRAVEL : Up to 25% (domestically and internationally)
POSITION SUMMARY
Field Service Engineers (FSE) are responsible for the installation, preventative maintenance, and repairs of Hitachi’s semiconductor equipment at customer facilities.
FSE’s will maintain the following sub-systems : Electronic, electrical, mechanical, pneumatic, vacuum, optical, lasers, and wafer transfer systems (including robots).
Training is provided on a formal or on-the-job (OTJ) basis. FSE’s report to customer manufacturing facilities on a daily basis and attend daily customer pass-down meetings as required.
FSE’s help Hitachi meet equipment uptime and availability commitments. FSE’s perform timely and regular communication, including plan-of-action (POA) documents to report on escalation activities.
FSE’s participate in an on-call schedule as applicable.
PRIMARY RESPONSIBILITIES
Complete assigned formal and OJT with the goal of instrument certification
Manage and maintain traveling inventory according to department policy and procedure
Protect and maintain company property (i.e., traveling inventory, company care, test equipment, tools, etc.)
Pick up and return messages and service calls from customers in a manner meeting service department policies
Maintain appropriate records of all work performed and training received
Portray professionalism and pride in appearance while conforming to company policies
Provide a positive attitude to all employees and customers
Comply and adhere to company policies
Strong work ethic
Other duties as assigned
EDUCATION REQUIREMENTS
AS degree in Electronics Engineering (or relevant field) or equivalent combination of education and experience
BS degree in relevant field or equivalent combination of education and experience is preferred
EXPERIENCE, TRAVEL, and OTHER REQUIREMENTS
Experience using digital volt meters, oscilloscopes, hand tools, and computers
Experience reading electrical schematic
Willingness to travel both domestically and internationally
Eligible to be added to HTA’s insurance
Must have and retain a valid driver’s license in resident State
Eligible for and receive a company credit card
Eligible to acquire a passport
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge and understanding of analog and digital circuitry
Knowledge and understanding of mechanical principles
Strong verbal and written communication skills with management, co-workers, internal and external customer
Ability to effectively communicate information to customers and management regarding service activities and schedules
Ability to follow precise instructions
Ability to perform service calls (Preventive Maintenance and Repairs) on one or more models of a product line (measured by instrument certification)
Knowledge and understanding of physics and chemistry
Ability to work from schematics using various test equipment and mathematical calculations specific to electronic
Ability to effectively interface with customers and service department personnel
Ability to communicate (read, write, and speak) in English effectively
Ability to communicate (read, write, and / or speak) in Japanese a plus
Ability to drive an automobile
PHYSICAL REQUIREMENTS
Ability to see small objects within a confined area
Ability to quickly transport from location to location (i.e., air, car, etc.)
Ability to transport parts and / or tools from car to equipment site
Ability to lift up to 50 pounds occasionally (4-33% of the time)
Ability to lift up to 25 pounds frequently (33-66% of the time)
Ability to use hand tools
Hand-eye coordination at a level to support a range of delicate activities 
