Duty Manager
FRHI
Osaka, Japan
4 日前

Summary of Responsibilities :

The main responsibilities and tasks of this position are as listed below, but not limited to these :

  • To consistently offer professional, friendly and engaging service
  • To oversee the smooth operation of the hotel and be the key contact for any guest issues or hotel emergencies
  • To assist guests regarding hotel facilities in an informative and helpful way
  • To follow department policies, procedures and service standards
  • To follow all safety policies
  • Shift work required
  • Other Front duties as assigned
  • Qualifications :

    We are looking for a well organized and creative candidate with excellent communication and interpersonal skills, who is able to display a passion for perfection and work in a dynamic environment.

    In addition, the candidate should possess :

  • Previous leadership experience required
  • Previous PMS experience required
  • Computer literate in Microsoft Window applications an asset
  • University / College degree in a related discipline an asset
  • Must possess a professional presentation
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively with fellow colleagues as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Physical Aspects of Position :

    Physical aspects of the position include but are not limited to the following :

  • Frequent standing, walking and sitting throughout shift
  • Occasional kneeling, pushing, pulling, lifting
  • Occasional ascending or descending ladders, stairs and ramps
  • Swissôtel Hotels & Resorts offers broad career development possibilities within a growing international group and competitive conditions of employment.

    If you feel you are ready for your next professional challenge, send us your application today.

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