Client Solutions Associate-Entry Level
Tokyo, JP
2 日前

Responsibilities :

Client Solutions Associates will be offering support in a variety of ways, including :

  • Answering day to day client queries and providing creative solutions through our helpdesk;
  • Working on large scale projects that optimize our clients’ workflows;
  • Visiting clients in their offices to provide on-site consultation and training;
  • Training clients at their desks or in groups;
  • Managing a group of accounts assigned to you, ensuring that the relationship is healthy and that clients are getting the most out of the system.
  • Job Requirements :

    We welcome ambitious, team players with proven ability to take initiative and find creative solutions. Applicants must have a genuine interest in Finance, as well as the desire to continually learn and develop in an ever-changing environment.

    In addition we require :

  • A good bachelor's degree or equivalent
  • Strong numeric, analytical & problem solving skills
  • Language Level : Japanese - Native Level, English - Business Level
  • Exceptional communication skills
  • Experience in a client / customer facing role, or a desire to excel in this area
  • A strong knowledge of PC applications, in particular Microsoft Excel
  • A commercial attitude
  • Japan residence with proof of work eligibility in Japan
  • Although FactSet considers ambitious graduates from any discipline and candidates with industry experience, we favour those with a background in finance, business, IT, mathematics or economics.

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