NBS Rental/Retail Technician - Niseko
Ski Japan Travel Co Ltd
Niseko, 01, JP
1 日前

Winter 2019 / 2020 Seasonal Position

NBS RENTAL / RETAIL TECHNICIAN

Want to work in a prime ski in-ski out location with plenty of time to ride?

We are seeking EXPERIENCED, fun, energetic and reliable team players for our rental / retail crew.

Ideally you will be skilled and highly knowledgeable in most aspects of skiing / snowboarding.

Responsible for the safe and accurate set up guest equipment including Skis, Boards, Clothing, Helmets, plus the maintenance of rental fleet and the use of Easy Rent rental system.

Working as part of the NBS team, you will also be required to assist in our busy retail store- where you will need experience and knowledge in accessories, goggles, gloves, helmets and cash handling.

We prefer experienced applicants only to apply for this position. Current binding certification is an advantage.

POSITION

NBS Rental / Retail Technician

KEY RESPONSIBILITIES

  • Impeccable customer service
  • Accurate set up of rental ski / boards
  • Boot Fitting
  • Clothing, Helmet & Accessory fitting
  • General maintenance of rental fleet / equipment
  • Retail Sales
  • Cash / Credit processing & balancing
  • Assisting with all NBS operations, including Snow Sports School, Kids Club
  • Snow Clearing & store presentation maintenance
  • Answering telephone, email and in house guest inquiries
  • Promoting other SkiJapan.com & NBS services
  • Providing guests with key local information & assistance
  • Being a reliable local contact for guests during their stay
  • PREFERRED EXPERIENCE / TRAINING

  • Must have or be able to get International Driver’s License
  • Personal customer service experience (Face to Face)
  • Previously worked in a snow rental store
  • Retail Sales experience (Snow experience preferred)
  • Travel / tourism experience
  • Cash / Credit Card Processing / Handling
  • Computerised rental system experience such as Easy Rent, In Touch, Sports Rental, RTP etc.
  • PERSONAL ATTRIBUTES REQUIRED

  • Energetic, confident, can- do attitude
  • Eccentric attention to detail!
  • Exceptional guest experience skills
  • Genuine passion for assisting people
  • Excellent computer skills
  • Mature, flexible approach with the ability to adapt to any situation
  • Punctual, reliable, very organised and well presented
  • Ability to work long hours and multi task
  • Stress tolerance for hectic business times, ability to display patience and tact
  • Show initiative, with ability to think on your feet
  • LANGUAGE REQUIREMENTS :

  • English is a MUST
  • Japanese / Chinese / English bilingual applicants are preferred, but not essential.
  • VISA REQUIREMENTS :

  • Must have or be eligible for a Working Holiday Visa
  • SKI / SNOWBOARD ABILITY :

    You don’t NEED to be a red hot rider, but at minimum a moderate ski / snowboard ability is required as it directly relates to experience & product knowledge.

    REMUNERATION PACKAGE :

  • Approx. 1,200JPY to 1,300JPY dependent on language skills and experience
  • 25% overtime loading for hours worked over the standard prescribed hours per shift / week
  • 25% late night loading for work between 10pm and 5am
  • Subsidised staff accommodation available
  • Free personal Grand Hirafu seasonal lift pass (up-gradable to All Mountain) & a range of other staff benefits
  • EMPLOYMENT DATES :

  • Mid November 2019 April 2020 (Full Season)
  • Mid November 2019 Mid February 2020 (Short-Term)
  • As with any seasonal work, hours and dates of work are snow and customer dependent. Please understand that you are required to be flexible with work dates and hours.
  • WORKING HOURS :

  • Full time, 5 x days per week
  • You will be contracted to work an average of 40 hours per week throughout the winter, though this will be higher in peak season (late-
  • Dec to mid-Feb) and lower during quiet times.

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