Coordinator - Server/VRM monitoring and Troubleshooting
Fidel Consulting KK
Chiyoda-ku, Tokyo, Japan
1 日前

Responsibilities Position name : Coordinator Bilingual Requirements : Near Native level Japanese and Business level English skills Industry : Insurance Role Description : ITCOE tasks, VRM monitoring, trouble- shooting related tasks The candidate should be able to easily manage basic operations such as server / DB builds, application installation, stop, start etc.

The candidate will also be responsible for handling the regular maintenance work as well as troubleshooting in case of K2 production failure The candidate will also be responsible for managing tasks like version - up of Blue Prism.

VRM- The candidate will be expected to monitor the blue prism robot status and do root cause analysis in case of issues in the Blue prism robot.

The candidate will need to coordinate with the end users as well as the development team (In India) Qualifications Experience in RPA as well as knowledge of K2 Technology is desirable Experience of trouble shooting, monitoring, issue management, root cause analysis Experience of interacting with offshore teams.

Excellent interaction skills Strong attention to detail and outstanding analytical and Problem-solving skills. Rich experience and functional understanding in life insurance will be nice to have About Hiring Company This company has been certified as the best employer in 2020 by the Top Employers Institute which recognizes outstanding employers.

A global leader in consulting, technology, outsourcing, and next-generation services. With approximately 180,000 employees worldwide, the company helps clients in more than 50 countries stay ahead of the competition.

Through the co-creation of innovative solutions, they help companies transform and thrive in an ever-changing world. Measures against passive smoking No smoking indoors allowed Designated smoking area.

Skillset Required : Japanese1, English2, Contract, VRM monitoring, trouble shooting

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