The function of the Sales Specialist Services & Lifecycle Support is to promote, sell and grow the Bruker BioSpin Service Business in Japan.
The primary objectives are :
Provide and achieve targets and goals to develop and grow the Service Business unit to maximize volume and profitability.
Aid instrument sales by maintaining and developing effective, working customer relationships via valued service products.
Be responsible for the maintenance and growth of the Service Contract business for all product groups in BBIO in the assigned sales territory.
Promote and sell the LabScape products (Service Agreements, on-site on-demand and Enhance your lab) as offered by Bruker BioSpin to all existing and new customers.
Evaluate needs and negotiate contracts directly with key accounts or indirectly with 3rd Party Service Providers subject to chart of authority.
Develop existing and build new customer relationships ensuring Bruker is seen as a long-term business partner.
Develop proposal for sales campaigns for specific service products and markets / customers and align campaigns with the Global Sales Manager Services & Lifecycle Support
Monitor changes or developments within the industry and report to management
Other duties as assigned that are broadly in line with the obove and key objectives
The position reports to the Regional Sales Manager Services & Lifecycle Support for BBIO, who will agree expectations, offer guidance in individual cases and provide framework support (if required).
Close co-operation and teamwork is required with colleagues at Bruker sites worldwide.
The normal work place is a Bruker location / office. However, it is required to attend Head Office on regular occasions for training, team meetings etc.
Irregular hours and extensive travel throughout the assigned territory are part of the job.
It will be required to travel on company business anywhere in the assigned territory, including, but not limited to, making visits to customers, clients or suppliers of the business, and attending training courses.
Previously selling service for instrumentation within science or engineering discipline
Current valid driving licence
No visa disqualification from the USA or EU.
Skills and Experience
Hands-on knowledge and experience of promoting and selling after-sales support.
Computer literacy for document, presentation preparation and report writing
Excellent interpersonal communication (both written and oral) skills in English
Proven negotiating skills.
Exceptional analytical and problem solving skills.
Ability to deal with people at all levels.
Tenacity and self-motivation inspired by success, enthusiasm, drive and initiative directed towards achieving positive outcomes
Self-discipline and the ability to decide priorities in a rapidly changing commercial environment
An outgoing and likeable personality with a high degree of personal integrity
The personality of a natural team player, willing and able to build confidence and to establish strong co-operative relationships with personnel throughout the company, customer base and with key individuals within the industry
A very high standard of personal presentation.