Business Systems Analyst & Project Manager, HRIS Section - Group Human Resources Department(GHRD)
Tokyo, Japan
3 日前

Business Overview Rakuten Group’s mission is to contribute society by creating value through innovation and entrepreneurship.

We provide over 70 various services such as online shopping mall Rakuten Ichiba", online travel service Rakuten Travel , online banking service Rakuten Bank and others including pro-sports businesses.

Department Overview Group Human Resources Department at Rakuten currently provides HR services to more than tens of thousands of employees, and as our company continues to undergo remarkable growth and diversification, we need to improve our operations.

Group Human Resources Department at Rakuten currently provides HR services to more than tens of thousands of employees, and as our company continues to undergo remarkable growth and diversification, we need to improve our operations.

What you will experience in Rakuten HR - This is a great opportunity to gain experience in HR operations at a large, diversified company.

This is an environment where you can develop a multifaceted perspective and viewpoint as an HR professional, as the environment is extremely diverse in terms of nationality, number of offices in Japan and overseas, age, and employment status.

  • You will be able to gain experience in large scale of HR operations. Our company still needs to promote business improvement from various perspectives, not just executing a completed flow.
  • This is a great opportunity for an HR professional to gain experience in a large-scale company and promote business improvement measures.

  • A wide variety of career paths Group Human Resources Department consists of various HR functions such as payroll, training, recruiting and HRBP.
  • This is a great opportunity to work in an environment where you will be able to communicate well with other sections through a variety of PJTs and where there are plenty of long term career paths.

    Position : Why We Hire As our company continues to undergo remarkable growth and diversification, we need to continuously invest in HR system development to optimize HR operations and further to support the business development.

    We are looking for a candidate who will understand as-is’ end-to-end business / process cycles, possess the ability to act effectively at various levels of detail, work constructively with cross-functional teams and senior management, facilitate problem-solving and decision-making and be actively involved in multiple project activities, such as owning project plans and requirements elicitation.

    This successful candidate will act as an internal consultant to global HR stakeholders and be part of a team of Workday specialists that sit in Human Resource Information Services Group and closely partners with Information Technology and Human Resource peer groups.

    The candidate will be expected to closely collaborate with teammates across the globe and ensure we are maximizing our Workday investment.

  • Position Details Research and Document Existing End-to End Business Systems / Processes - Reviewing how the organizational structure works and what elements impact business performance and development - Explore the current state of the business system and create / document an as is model, without paying attention to any changes and improvements - Understand end-to-end HR processes and identify / communicate critical dependencies Identify Improvement Opportunities - By using the as-is model, identify what gaps need to be removed and then map out a to-be model that can help change the current state for the better (desired) situation - Leverage use cases and user stories to reflect the user experience - Document and socialize all to-be process maps - Assess benefits to be derived from systems improvements and quantify impact to business units - Consider operational impacts of all changes to to-be processes Document Business / System Requirements - Capture, evaluate, prioritize and understand business needs and translate them into business process and system requirements - Evaluate information gathered from multiple sources and reconcile conflicts - Communicate complex processes, problems, and solutions in a simple, compelling, accurate, and highly visual manner Manage Projects - Work to manage key components of regional and global projects includes defining tasks, managing work, and being accountable for the deliverables of assigned components - Use independent judgement to determine appropriate escalation and resolution of issues within program structure - Work with all levels of management to critically evaluate and communicate business issues risks with conviction to campus clients and team members - Meet project deadlines to full completion - Facilitate meetings and or design sessions to validate, prioritize, and document requirements - Make presentations to user groups and key stakeholders - Work directly with the HRIS Program Manager to track time, schedule, budgets and compile reports as needed for quality assurance and executive review Mandatory Qualifications : - 3-5 years of experience working in the HR technology ecosystem with comprehensive knowledge of Workday - 3-5 years of experience doing progressively more complex HR, business or systems analysis;
  • such as scope definition, requirements gathering, business process re-engineering, etc. - Experience with system implementation deliverables including fit gap analysis, total cost of ownership, benefits analysis, and business process improvement - Self-starter capable of managing multiple priorities and complex tasks in a dynamic work environment - Growth mindset, passionate about learning and sharing what you know with others - Demonstrated excellent written oral communication skills, technical documentation skills, user liaison skills, and personal interaction abilities - Advanced ability to develop efficient and effective analytic methodologies and approaches to generate value, address a broad range of operational and performance issues, execute the analysis in a timely, accurate and reliable manner, communicate findings clearly and concisely to diverse business leaders, key contributors and stakeholders - Advanced critical thinking and problem-solving skills - Demonstrated ability to work independently and as part of a team in a cooperative effort - Ability to lead and work collaboratively within a business unit team and have strong influencing skills - Ability to deal with trade-offs, conflict, and change management in a collaborative and positive manner - Demonstrated success in facilitating work groups and ability to develop consensus Desired Qualifications : - Expertise with SharePoint (or similar project management tools), Jira and presentation applications - Experience with Workday Release management - Experience dealing with organizational change management - Global project involvement and deployment - Experience supporting Workday testing and or data validation activities


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