Regional Service Delivery Partner JAPAN
Baxalta
Tokyo, Japan
57 時間前

Interaction

Working with and achieving Results through others is a significant Part of this Role

  • Internal Partners : Within the CTUX Service Delivery team working with peers to deliver across business regions in a seamless fashion.
  • With other CTUX Teams provide seamless collaboration to the IT Business Partner by coordinating services as required from mutliple CTUX teams as follows : Local / regional Resources to global CTUX-

    Projects and Roll-outsInformation about local / regional Parameters, Requirements and Business SchedulesVoice-of-Customer, gathered from the Business, IT Business Partner, and / or within CTUX Service Delivery teamIn turn, CTUX Service Delivery will receive from peer CTUX teams : Timely Information on planned Projects and Technology Roll-

    outs that may impact the Business function or region (what / when / how / why)Timely support for any CTUX-supported technology or service IT Business Partner escalation from the team

  • Other Internal IT-Teams : The IT Business Partner / Commercial IT as the primary customerCTO-TeamCISO-TeamERP-Products TeamEnterprise Management & Transformation Team
  • External Partners : there are a number of external Partners providing Services to Takeda. While the relationship-management and contract-
  • management with these Partners fall under the Responsibility of other CTUX-Towers, the day-to-day activities necessary in delivering a project or service in the Region / Country / Location are being coordinated by the JobHolder (and Team) where necessary.

    Innovation

  • Participation in Technology Pilots and Solution Finding
  • Complexity

  • Ability to work comfortably in a multi-cultural team environment.
  • Ability to work effectively in a widely dispersed team (time-zones / geographies).
  • Creativity in addressing technical challenges in highly regulated and complex environment.
  • EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS :

  • Bachelor’s degree in Computer Science or related field or equivalent experience required, Master’s Degree preferred.
  • 10+ years experience in a technical environment with experience as a team-leader
  • 2+ Years of setting performance standards in a comparable role
  • Project Management Certification is a Plus
  • Strong analytical, communication, interpersonal and organizational skills required.
  • A collaborative mindset is an absolute must.
  • Language requirements, Japanese : business level, English : business level

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