This is a senior technical role that is part of the SolarWinds Japan sales team. The primary focus of this role would be to provide expert technical assistance during the sales process.
This includes product demonstrations, presentations, expert guidance during proof-of-concepts, and support all go-to-market strategies.
Recommend appropriate SolarWinds solutions that solve IT monitoring & management challenges
Articulate the capabilities and value proposition of SolarWinds solutions
Provide expert guidance during proof-of-concept and proof-of-value engagements
Provide best practices on design and architecture
Understand the latest competitive landscape
Provide regular customer feedback to the product management team
Educate channel partners on the latest SolarWinds offerings
Raise awareness of SolarWinds via webinars and speaking engagements
Strong oral and written business communication skills in Japanese
Good oral and written business communication skills in English
Excellent presentation skills.
Strong experience in presenting in person (one to one & group settings), on stage, webcasts, or phone
Excellent technical and customer interaction skills
10+ years of experience in a similar pre-sales role with a software vendor or a systems integrator
Strong troubleshooting skills
Strong knowledge of network fundamentals, switching and routing
Good knowledge of Windows Server 2012 / 2016 OS and Windows based applications
Bachelor's degree in a relevant Business or Computing discipline
IT management roles such as network administrator or systems administrator
Cisco or Microsoft certifications such as CCNA, CCNP, and MCSE
Administration of network & systems monitoring & management software
Setup and administration of Windows Server 2012 / 2016
Installation, configuration and troubleshooting of Windows based applications
Understanding of management protocols such as SNMP, Syslog, and WMI
Scripting and Linux / Unix experience
Basic-intermediate level of experience with MS SQL
Broad understanding of IT infrastructure and applications networking, virtualization, storage, public cloud, databases, etc
SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.