Product Manager, Point Platform Section - Engagement and Loyalty Platform Department (ELPD)
Tokyo, Japan
5 日前

Business Overview Rakuten is one of the leading e-commerce companies in the world. Our mission is to empower people and society through the internet while aiming at becoming the Global Innovation Company.

Are you interested in building the next generation of Internet services that will be used by millions of users across the globe every day?

Rakuten is one of the leading e-commerce companies in the world. Our mission is to empower people and society through the Internet while aiming at becoming the No.

1 Innovative Company in the world. Department Overview By joining our TECH community, the IT powerhouse of the Rakuten Group, you will be part of a diverse global team and play a central role in our technology and innovation.

Aligning with TECH’s innovative nature, our Engagement and Loyalty Platform Department (ELPD) is thinking big : building scalable platforms that powers the Rakuten Ecosystem worldwide.

And we in Point Section are responsible for developing and operating Rakuten Point Platform, the most popular loyalty program in Japan.

Through Rakuten Point, millions of users are connected everyday with popular Rakuten services such as EC, Bank, Card, as well as to thousands of convenient stores all over Japan.

However, our mission doesn’t stop there, Rakuten point now is expanding in all over the world from Europe to the Americas to APAC region, and our next mission is to connect it all under single global platform.

By the time you finish reading this, hundreds of thousands of points transactions have been processed through our platform! Interested in hearing more?

Come talk with us! Position : Why We Hire As a Product Manager you will have the responsibility to implement the strategy for Rakuten Super Point and its expansion within Rakuten Ecosystem.

You will also participate in definition of business and system requirements, and development of a global product roadmap to support our stakeholders.

Position Details - Develop deep understanding of our platform vision, mission and business model. - Build a strong relationship with businesses to capture requirements, identify improvement points and lead the change delivery.

  • Build a strong relation with team members including teach leaders and architects, developers, QA and operation engineer.
  • Be the domain expert in point platform and eco-system loyalty programs and be able to recommend improvement solutions.
  • Own the product development process from managing road map, prioritizing, create the features and lead its delivery with a clear acceptance criteria - Be both quantitative and qualitative, and able to quickly understand and assess complex issues in order to take the right decision regarding it.
  • Be a role model to the team members when it comes to ownership, proactivity and taking responsibility. Mandatory Qualifications : - Bachelor’s Degree (BS) in Engineering, Economics, Business, or related field.
  • 7+ years of experience in applications development. - Experience working in an Agile development environment. - Experience in KPI-driven service development.
  • Experience working with clients and business stakeholders to define project scope. - Experience writing requirement specifications & acceptance criteria.
  • Experience working on multiple products / projects in parallel. - Strong analytical and problem-solving skills. - Experience in working in cross-cultural development teams.
  • Understanding of the technical architecture of web applications. Desired Qualifications : - Advanced Degree (MS or PHD).
  • Programing Experience. - Knowledge in Loyalty Services. - Knowledge in Accounting Systems. - Understanding of Strategy Management concepts.
  • Languages : English (Overall - 4 - Fluent)


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