Changing the world through digital experiences is what Adobe’s all about. We give everyone from emerging artists to global brands everything they need to design and deliver outstanding digital experiences.
We’re passionate about empowering people to craft beautiful and powerful images, videos, and apps, and transform how companies get along with customers across every screen.
We’re on a mission to hire the very best and are committed to building exceptional employee experiences where everyone is respected and has access to equal opportunity.
We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours.
Customer Success Managers (CSM) lead the post-sales experience at Adobe, handling the relationship with the customer, driving active use and maximizing the return on a customer’s technology investment.
CSMs are responsible for ensuring the overall success for a portfolio of accounts and are adept at building a consultative relationship with the key leaders within that portfolio.
Successful CSMs are having strong leadership, and technology-savvy individuals who have experience with Adobe solutions such as Adobe Document Cloud, with a clear understanding of the value of those solutions in driving organizational strategies and workflows.
The CSM position includes all of the following aspects :
What you’ll do
What you need to succeed
Fanatical about customer success and tenacious at driving long-term customer value.
At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on . You will also be surrounded by colleagues who are committed to helping each other grow through our unique approach where ongoing feedback flows freely.
If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the and explore the meaningful we offer.
Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability or veteran status.