求人番号38696 業種ICT その他 職種分類社内SE ポジションSenior IT Engineer 仕事内容 Helpdesk
Ensure the second level service desk for our client’s in ASPAC regions fall-back support for the rest of the ASPAC regions
Respond with diligence to questions requests and problems of our clients. Escalate to management and colleagues when and where required.
Use the tools and procedures provided by information systems.
Install and maintain the office support infrastructure for ASPAC. The offices support infrastructure comprises
Perform system administration tasks (Adds Moves Changes) for the office support infrastructure
Provide support for small local applications mostly as interface with party application supplier or support 応募条件 専門学校 短大卒業以上
In depth hands-on technical knowledge of the implemented information systems-solutions within Fronteo
Good understanding of general business applications and their interaction with the infrastructure
Conceptual knowledge of project management concepts and practices
Effective communication skills
Good negotiation skills with a service oriented mindset
Good decision making skills coupled with pronounced ability to work in team with other group of the IT department
Ability to translate the company’s missions vision and strategies into working principles for IT
Ability to present technical matters to a non-technical audience.
Skills to discover new opportunities for improvement of the services delivered to our internal client
Service oriented mindset with good communication skills
Willingness to work as a part of an international team that uses and applies standardized tools and procedures
Occasionally travel outside Japan
Good decision making skills and self-reliance
Team spirit knowledge and information sharing skills 必要スキル マネジメント経験
Bilingual in English and Japanese
年収 700万 900万 雇用形態正社員 勤務地 Based in Japan Tokyo Cover all Japan sites and operates as fall-back support for the rest of ASPAC Approximately 20% business travel in Japan and overseas 勤務時間9 : 00 18 00 福利厚生社会保険完備 退職金制度 社員持株会制度 通勤手当 管理職層以外には以下の手当てがつきます 時間外勤務手当 住宅手当 家族手当 休日休暇週休2日制 土日 及び祝日 夏季休暇 年末年始 慶弔休暇 有給休暇 入社時に10日付与 最高20日 / 年 募集背景組織強化のため