Online Store Manager
Ixia
Hachioji, JP
6 日前

Job Description

  • Bring / List used equipment to the online store.
  • End to end customer support from offer to shipment monitoring.
  • Warranty, accessories, quoting and OF knowledge is an added advantage.
  • Responsible for order submission and service requests handling.
  • Customer escalation handling.
  • Drive and identify promotion campaigns for used equipment on store (together with Marketing).
  • Create awareness for KRS’s eChannel offerings.
  • Engage with Japanese field to expand / increase used equipment sales.
  • Long term : Identify new opportunities to re-market used equipment.
  • Job Qualifications

  • Bachelor's or Master's Degree or University Degree or equivalent with 8+ years' relevant experience for entry to this level.
  • Familiariaty with Test & Measurement products and industry.
  • Must be fluent in English and Japanese language.
  • e-Commerce experience especially Rakuten would be preferred.
  • Job FunctionMarketing

    Shift : Day Job

    Schedule : Full Time (F)

    Travel Required :

    Duration (Temp Positions Only) :

    Not Applicable

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