Tokyo Client Services Associate Development Program (July 2023) – Japanese-English Bilingual
S&P Global
Tokyo, Japan
4 日前

S&P Global Market Intelligence

The Role : Tokyo Client Services Associate Development Program (July 2023) Japanese-English Bilingual

The S&P Global Market Intelligence Client Services Associate Development Program offers emerging professionals an opportunity to join a rapidly growing company with an exceptional corporate culture.

The program seeks to attract high achievers from a diverse pool of undergraduate institutions. In APAC region we have business units in Tokyo, Hong Kong, Beijing, Shanghai, Seoul, Singapore, and Sydney.

Join a team that develops your financial knowledge, S&P product expertise, problem-solving skills, and professional communication.

You will serve on the Client Services team, where you will help clients resolve their issues, interpret our data, and navigate the S&P Global Market Intelligence Platform.

The Client Services Associate Development Program prepares you for a successful career in a client facing role in teams such as Commercial and Customer Success following your 18+ months in Client Services.

As a member of Client Services, you will serve as a solution generalist for the S&P Global Market Intelligence Platform.

Working as a team player is very important in this role. Client Services interacts with many internal teams, including Sales, Content, Product, and Technical Support.

The Location : Tokyo

What’s in it for you :

The program consists of on-the-job learning and experiences that covers a comprehensive curriculum focusing on a variety of areas including Capital Markets, Financial Accounting, S&P Global Market Intelligence Platform, S&P Global Market Intelligence Office Plug-in, etc.

Following approximately 1-2 months of training and mentorship, you will begin to support clients over the phone, via web chats and emails.

Beyond learning how to communicate with clients, you will also receive deep-dive training on our data / content, learn about our customer segments, and gain exposure to additional S&P Global platforms.

Participants must successfully complete required certification exams along with a rigorous evaluation process that will test your skills and capabilities.

This program is built to provide on-the-job training and networking opportunities that will prepare you for a successful career with Marketing Intelligence in Asia Pacific.

Potential pathways include Sales, Relationship Management, Product Specialist roles, and more.

What we’re looking for :

  • Final year university students or recent graduates who are available to join the program starting from July 2023 please indicate your graduation year and month, earliest possible start date and any notice period on your CV
  • Minimum bachelor degree in finance / economics / accounting / related majors
  • Solid knowledge of finance and accounting principles to resolve client questions
  • Strong communication and customer service skills and can problem solve
  • Passion in building relationships with finance professionals and enthusiasm in learning and working in the financial services industry
  • Fluency in Japanese (native level) and English
  • Participants will be expected to work well within a team
  • Positive, flexible and proactive with a "can do" attitude
  • About Company Statement :

    S&P Global Market Intelligence

    At S&P Global Market Intelligence, we know that not all information is important some of it is vital. Accurate, deep and insightful.

    We integrate financial and industry data, research and news into tools that help track performance, generate alpha, identify investment ideas, understand competitive and industry dynamics, perform valuation and assess credit risk.

    Investment professionals, government agencies, corporations and universities globally can gain the intelligence essential to making business and financial decisions with conviction.

    S&P Global Market Intelligence is a division of S&P Global (NYSE : SPGI), which provides essential intelligence for individuals, companies and governments to make decisions with confidence.

    For more information, visit / marketintelligence.


    Equal Opportunity Employer

    S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race / ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.

    Only electronic job submissions will be considered for employment.


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