Product Manager - Partner Alliance
Veeva Systems
Japan - Osaka
3 日前

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries.

Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives.

Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

The Role As a Product Manager within the Product Alliances team, you’ll have the opportunity to manage industry-leading technology and integration partner solutions from start to finish, including partner enablement, integration design, certification, and customer success.

Using your ability to combine strong partner management, technical understanding, product lifecycle management, and effective communication, you’ll lead cross-functional teams to support customers, partners, and internal stakeholders.

This fast-paced team is the perfect place to build and shape Veeva’s partner integration strategy, with a focus on enabling customer success.

Our ideal candidate has a positive attitude, is highly collaborative, and is used to working in a flexible environment.

What You'll Do

  • Manage technology partners who are developing integrations between Veeva products and third-party solutions - ensure integrations meet customer expectations
  • Be a subject matter expert on Veeva's products, best practices for integration, and APIs
  • Help determine and document the criteria that will ensure a partner is technically a good fit, fills product gaps, and delivers quality integrations
  • Ensure partners meet technical and product-focused criteria necessary to create a quality, certifiable integration for joint customers
  • Own the certification process and guide partners through certification
  • Help develop partner training, requirements, best practices, and certification documents in collaboration with product teams and other stakeholders
  • Ensure customer success through the quality of product integrations and partnerships
  • Requirements

  • Ability to understand and communicate architectural requirements, preferences, and limitations
  • Experience in obtaining and synthesizing customer feedback from various sources, assessing root needs, and integrating into a cohesive design
  • 3+ years experience in an Engineering, Product Management, Software Consulting, or similar role
  • 3+ years experience in customer or partner-facing role
  • Nice to Have

  • Experience with the pharma industry
  • Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

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