Job Description :

We are providing HR System Solutions in a wide variety of Rakuten group services including e-commerce, digital contents, financial services and others, and supporting new service launches and acquisitions which actively continue to take place all over the world.

Through our daily jobs, we can find exciting opportunities in the field of Rakuten group businesses and many chances to work on HR Systems Solution and Operations Enhancement both Japan and other countries in the world.

We welcome any person who will find it exciting to work proactively to prepare for any challenges along with our business expansion and globalization.

Manage full cycle employee Report and Data Analytics administration, including, but not limited to, transaction processing and support, HR program and compliance administration and answering employee and manager queries

Maintain data quality and integrity through transaction processing, system maintenance and regular audits

Manage Human Resources ticketing system (Zendesk / JIRA); supporting process, system and Report related questions and requests, serve as Tier 2 support

Interpret data, analyze results using statistical techniques and provide ongoing reports

Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality

Acquire data from primary or secondary data sources and maintain databases / data systems

Identify, analyze, and interpret trends or patterns in complex data sets

Filter and clean data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems

Work with management to prioritize business and information needs

Locate and define new process improvement opportunities

Participate in projects and initiatives to support the HR function

Participate in efforts to drive user adoption and user training.

Perform other duties as assigned.

Must Experience&Skill

Experience supporting and partnering with dispersed stakeholders and team members

Clear communication skills, both written and verbal in English and Japanese; ability to communicate complicated details effectively with individuals at all levels within the organization (TOEIC Soce 800+)

Solid Excel and Powerpoint skills

Proactive and able to organize and prioritize with limited guidance; work independently or within teams, and meet deadlines

High attention to detail, ability to recognize and recommend improvement

Ability to maintain confidentiality, integrity and professionalism

Customer service mindset with a positive attitude

Want Experience&Skill

HR Labor law and basic HR Operations Experiences

Experiences to implement or operate other Global IT systems

Workday Support and Management Experiences HCM Core / Report Writer etc

Agile Project Management Experiences

Languages :

English (Overall - 3 - Advanced), Japanese (Overall - 3 - Advanced)