About UN University
For the past four decades, UNU has been a go-to think tank for impartial research on the pressing global problems of human survival, conflict prevention, development, and welfare.
With more than 400 researchers in 13 countries, UNU’s work spans the full breadth of the 17 SDGs, generating policy-relevant knowledge to effect positive global change.
UNU maintains more than 200 collaborations with UN agencies and leading universities and research institutions across the globe.
United Nations University Campus Computing Centre (C3)
The Campus Computing Centre (C3) serves as the technology arm of the United Nations University, providing responsive, user-focused, and cost-effective information and communications technology (ICT) solutions that assist UNU and its institutes in successfully achieving their respective missions.
In fulfilling this responsibility, C3 is committed to guiding the University’s strategic technology direction and overseeing the coordination and support of ICT infrastructure, resources, and services in alignment with the University’s mission and goals.
Working closely with the C3 team, the ICT Infrastructure Engineer will build, maintain, and update infrastructure with cloud providers as well as on-premise VMWare environment using DevOps automation tools.
The successful candidate will also assist in introducing new functionality to the existing environment, supporting server environment and other servers / storage infrastructure projects as needed, and delivering helpdesk support to the global UNU user base.
Responsibilities of the position include :
assist in implementing on-prem and cloud ICT infrastructure and services with an emphasis on security, data confidentiality, system integrity, availability and reliability
keep the infrastructure up to date with the latest technologies, drive infrastructure automation, scaling, and self-healing capabilities of the infrastructure
assist in the build, deployment, and management of software development environments
identify performance issues and optimise the infrastructure
implement tools to further increase the level of automation in the infrastructure
plan, develop, maintain, and document the infrastructure for C3’s business continuity plan
perform server administration across a variety of platforms with a strong sense of security
document change implementation pertaining to the infrastructure and services
assist in the different phases of ICT initiatives as directed, liaising with other departments and vendors
prepare technical specifications and liaise with UNU procurement, vendors, and requesting teams at all stages of the procurement process
undertake other duties and specific projects as directed, which may include researching new technology and developing innovative approaches to new challenges
Requirement and qualifications
Requirements and qualifications include :
a bachelor’s degree in sciences, IT, engineering, or mathematics
a minimum of 4 years of experience in managing cloud infrastructure (e.g., AWS, Azure, GCP)
a minimum of 2 years of experience in buildout of VMware, Linux, or cloud environments using DevOps automation tools and techniques (e.
g., Terraform, Puppet, Ansible)
experience operating within and knowledge of information security frameworks
working knowledge of a scripting language pertaining to infrastructure management (e.g., PowerShell, Python)
experience customising and managing monitoring, metrics collection, and graphing systems (e.g., Kibana, Grafana, Prometheus)
understanding of enterprise storage system
experience with network security and administration, specifically with firewalls, switch and load balancer administration
office 365 administration a plus
familiarity with app containerisation and Jenkins a plus
must possess good technical writing and verbal communication skills
strong analytical and problem-solving skills
ability to follow directions and work effectively in a team
excellent time management skills, organised, detail oriented, able to support multiple projects, and effectively manage a large volume of work
highly efficient and effective at producing required results in a short amount of time
ability to work with outside vendors to troubleshoot and tackle problems
proactive, able to set a prioritised to-do list and identify improvement opportunities that are substantiated with a strong business case