Customer Project Manager - NDO
Yokohama, 14, JP
1 日前

Customer Project Manager - NDO

Posted date : Aug 22, 2021 Location :

Yokohama, 14, JP

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  • As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark.

    When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology.

    This is a place where you're welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team. Are you in?

    Come, and be where it begins.

    Our Exciting Opportunity

    Ericsson Network Design & Optimization (NDO) is developing and delivering design and optimization services to our customers (typically mobile network operators) in Japan.

    Feature and functionality introduction and other types of technology consulting services are also within the scope of our expertise.

    When applicable, we conduct the design and optimization by developing and using cutting edge AI / Machine Learning technology, helping our customers (mobile operators) automating the optimization of their networks.

    NDO Japan is also responsible for supporting network sales through technical consultation, anchored in deep network performance and product insight gained from advanced network analysis.

    NDO Japan is aiming to be self-sustained in the sense that technical (pre-) sales support is integrated in the service delivery team, working in close cooperation with relevant customer accounts.

    You will

  • be responsible for excel delivery of NDO service to meet project goals, ensure customer satisfaction, and maintain customer relationship within contract scope
  • be responsible for the financial and commercial performance of delivered service, leading NDO technical team and working closely with other Ericsson organizations, and bringing out the customer value of NDO services.
  • Participate in presale activities to develop NDO business.
  • be in charge of project planning : secure the necessary resources, plan and supervise all activities
  • Drive project execution : track project progress, supervise and manage critical issues and changes
  • Maintain customer relationship, build confidence and trust
  • Monitor project financial and ensure cost excellent for delivery
  • Identify new business opportunities, develop NDO business as presales CPM
  • To be successful in the role you must have

  • Education : Bachelor’s degree or above
  • Minimum 5 years experiences
  • Domain knowledge of RAN
  • Financial acumen and analysis skills
  • Consultative selling skills
  • Negotiation, persuading & influencing of both internal and external
  • Project management and contract management
  • 3rd party supplier management
  • Knowledge of NDO service will be a plus
  • Proficiency in English and Japanese
  • We welcome the opportunity to meet you!

    What s in it for you?

    Here at Ericsson, our culture is built on over a century of courageous decisions. With us, you will no longer be dreaming of what the future holds you will be redefining it.

  • You won’t develop for the status quo, but will build what replaces it. Joining us is a way to move your career in any direction you want;
  • with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls.

    You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority.

    Welcome to an inclusive, global company where your opportunity to make an impact is endless.


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