チャネルリレーションシップマネージャー CRM のポジションには 担当地域における新しい配送モデルを開発し マネージすることが求められます ラストマイル配送チームの一員として 配達店からお客様へのラストマイル配送を担っていただく様々な地域の店舗を開発し 長期的な関係を築いていくこと 質の高いカスタマーエクスペリエンスを達成していくことが求められます
As a Channel Relationship Manager, you will be responsible for managing a new type of delivery network for assigned territory / region.
The role is part of Last Mile Delivery Operations team and requires the individual to work with channel / partners and build the variable distribution channel from delivery center to customer by ensuring a good customer experience.
Roles & Responsibilities
Many of the problems we face have no textbook solution, and so we-happily-invent new ones. Jeff Bezos
Amazon.com a place where builders can build. We hire the world's brightest minds and offer them an environment in which they can invent and innovate to improve the experience for our customers.
A Fortune 100 company based in Seattle, Washington, Amazon is the global leader in e-commerce. Amazon offers everything from books and electronics to apparel and diamond jewelry.
We operate sites in Australia, Brazil, Canada, China, France, Germany, India, Italy, Japan, Mexico, Netherlands, Spain, United Kingdom and United States, and maintain dozens of fulfillment centers around the world which encompass more than 26 million square feet.
Technological innovation drives the growth of Amazon, offering our customers more selection, convenient shopping, and low prices.
Amazon Web Services provides developers and small to large businesses access to the horizontally scalable state of the art cloud infrastructure like S3, EC2, AMI, CloudFront and SimpleDB, that powers Amazon.
com. Developers can build any type of business on Amazon Web Services and scale their application with growing business needs.
We want you to help share and shape our mission to be Earth's most customer-centric company. Amazon's evolution from Web site to e-
commerce partner to development platform is driven by the spirit of invention that is part of our DNA. We do this every day by inventing elegant and simple solutions to complex technical and business problems.
About Amazon Japan
Amazon teams in Japan work on complex business challenges to innovate and create efficient solutions that enable various Amazon businesses, including Amazon websites across the world as well as support Payments, Transportation, and Digital products and services like the Kindle family of tablets, e-
readers and the store. We are proud to have some of the finest talent and strong leaders with proven experience working to make Amazon the Earth’s most customer-centric company.
We made our journey for building our own delivery network in 2016 with the launch of Japan Carrier Model (JCM) JCM network grown from 25,000 ships per day to 500,000 ships per day within only 2 years.
We endeavor to give customers more of what they want low prices, vast selection, fast and reliable delivery, and a trusted and convenient online shopping experience.
Our philosophy of working backwards from the customers is what drives our growth and success.
We will continue to strive to become a trusted and meaningful sales and logistics channel for retailers of all sizes across Japan and a fast, reliable and convenient online shopping destination for consumers.
For us, it is always Day 1 and we are committed to aggressively invest over the long-term and relentlessly focus on raising the bar for customer experience in Japan.
Amazon Japan offers opportunities where you can dive right in, work with smart people on challenging problems and make an impact that contributes to the lives of millions.
This position requires Japanese fluency business level or better. When applying, please submit a Japanese resume.