Job Description :
Rakuten is one of the leading e-commerce companies in the world. Our mission is to empower people and society through the internet while aiming at becoming the Global Innovation Company.
We are looking for a web director for Incubation (New Service Development) business.
We are looking for Creative Direction team lead with the ability / experience in :
Web service launch
Strategy review for improvement
UX design (define requirements / design)
Production directionApplication as a specialist specialized in one of the field is possible. General Tasks :
Directional work from progress management of mid- to large-scale websites / smartphone application, requirement definition, etc.
User-Centred-Design (site structure, screen transition configuration, interaction, navigation, etc.)
Identify user needs, create persona design and scenario design based on user research
Identify issues through user testing, verification, and usability evaluation
Smartphone, tablet Web / APP design
Indoor Passive Smoking
Countermeasures : Yes (indoor smoking prohibited) Required Skills / Experiences :
3+ years of web / mobile app direction experience
Provide production direction at a high level with the staff of art director, designer, coder and front-end engineer.
Experience in finding problems through data analysis, suggesting improvements, and executing PDCA
To improve usability, separate necessary tasks from the project, collect evidence (quantitative and qualitative facts) , and consult / negotiate with stakeholders.
Those who are willing to learn and are willing.
English : Business level (TOEIC 800+) or a desire to reach to a similar level. Additional Skills / Experiences :
New service / site launch creation (new service launch experience with lean startup)
Experience in renewal project of existing sites.
Experience in leading from service startup to operation.
Experience with planning and operating based on marketing strategy
Experience and knowledge of smartphone application development
Server side experience and / or knowledge (Apache, Java, PHP, framework)
Experience in project management
Team management experience as a leader
Creating new services from the customer's perspective
Skills in user testing, depth interview, survey, and UX research execution
ability to facilitate workshops to promote UX design with stakeholders
Experience / results on web performance, SEO measures, EFO, LPO, access analysis
English (Overall - 4 - Fluent), Japanese (Overall - 4 - Fluent)