Sr. Manager Business Transformation (B2B SaaS) - Innovation Department(RM RCP Division)
勤務地 東京都, 日本
5 日前

Job Description :

About Organization Division :

Rakuten group has almost 100 million customers based in Japan and 1 billion globally as well, providing more than 70 services in a variety such as e-commerce, payment services, financial services, telecommunication, media, sports, etc.

Rakuten Symphony organization is chartered to spearhead the global adoption of cloud-native open RAN infrastructure and services, including the Rakuten Communications Platform (RCP) with a vision to provide a future-proven, costeffective cloud connectivity platform.

Rakuten Symphony brings together all of Rakuten’s telco products, services and solutions under a single global banner to offer 4G and 5G infrastructure and platform solutions to customers worldwide.

Job duties :

  • Take full ownership and lead the ramp-up of a new B2B SaaS / PaaS business model spanning various products from strategy to execution.
  • Identify opportunities, develop strategies, and design execution of projects and programs to increase productivity and improve operational efficiency across Rakuten Symphony’s SaaS commercial lines of business and solutions.
  • Partner closely with global senior leadership from across all lines of business to drive adoption of recommendations and business productivity programs.
  • Communicate effectively with partners at all levels, especially senior executives.
  • Cultivate relationships and collaborate with cross-functional teams such as Sales, Sales Operations, Customer Success & Insights, Engineering, Product, Enterprise Architecture, Change Management and Business Operations to drive strategic initiatives.
  • Minimum Qualification :

  • Deep expertise in building, running and scaling a global B2B SaaS / PaaS business.
  • Experience at a management consulting firm or in a technology strategy and operations role.
  • Experience in program management of end-to-end as a Service solutions.
  • Natural problem-solver : comfortable with complexity and ambiguity; able to both delve into the details and operational tactics, and engage meaningfully on the big picture or overall strategy.
  • Proactive and passionate : independently solve conceptual problems, and delivering results in challenging situations.
  • Leadership : strong program management experience and ability to mobilize crossfunctional teams towards a common goal.
  • High-energy, team-first attitude : motivated to work collaboratively in a fast-paced, everchanging environment to help our growing business.
  • Effective communications : Able to credibly and compellingly present and debate recommendations with senior leadership.
  • Executive presence : experience working closely with senior executives to solve challenging business problems.
  • Initiative and ownership : ability to act with limited oversight on day-to-day basis, balancing multiple priorities.
  • Tech Industry or SaaS experience : Subject matter expertise in B2B sales processes and / or experience working in high-growth, performance focused environments.
  • Preferred Qualification :

  • Experience in the telecommunications.
  • Basic knowledge about 5G technologies and ecosystem.
  • Experience conducting analysis and business planning.
  • Individual who combines both planning ability and execution ability.
  • Ability to think outside of traditional industry boundaries combined with technological curiosity.
  • Get things done mentality and the ability to think and act pro-actively.
  • Self-starter with excellent communication ability.
  • Thrive in rapidly changing, fast-paced environments.
  • Languages :

    English (総合 - 4 - 流暢)


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