R ole overview
Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centred on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.
In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.
Microsoft Consulting Services : We help ensure Microsoft customers around the world get the best outcomes from their investments in the very latest Microsoft technologies and services.
We are focused on empowering customers on their digital journey, from envisioning new possibilities to delivering and supporting solutions that result in a happy customer and greater consumption of products and services.
The selected Azure Cloud and AI Program Director candidate will :
The ability to build, connect and operate effectively in a dynamic, diverse and inclusive environment across organisational boundaries and different seniority is imperative to the success of this role.
Have a proven track record of leadership in the successfully delivery of large ($10M+) transformational cloud programs.
Lead the delivery of Microsoft Consulting Services largest and most complex Azure Cloud and AI programs?
Proven capability to build and manage successful partnerships, relationships, expectations and achieve successful business outcomes with executive and senior external and internal stakeholders.
Have personal experience in delivering complex programs in Cloud Modernisation and Transformational programs in an international environment?
Lead cross-functional, global and virtual project teams, ensuring the appropriate expectations, approaches, disciplines and structures are in place and effective to deliver a successful program.
Relentless attitude of achieving success and delivery of excellence in the pursuit of clear business outcomes.
Play a leadership role in developing the Program and Project Management community and capability across Microsoft Consulting Services?
Proven success in the recovery of challenged complex programs or projects.
We are a global team of exceptional people who deliver world class services in the most challenging of scenarios. We earn customer confidence, trust, and loyalty by improving the overall customer and partner experience.
We help scope and deliver the most ambitious engagements undertaken by Microsoft Consulting Services.
As a member of the Microsoft Consulting Services Azure Cloud and AI team you are expected to :
Take responsibility for the overall delivery of large, complex, global projects being in-scope, on-budget, on-schedule and delivery successful outcomes to customers.
Delivery large and complex programs across wide with consistency, quality and predictability ensuring customer satisfaction from pre-sales to post-go live.
Define and own program and project planning, tracking progress on objectives and against quality and performance criteria.
Ownership of program management discipline initiate, plan, execute, monitor and control and close, including scope, cost, time, issue, risk, resourcing, communication, stakeholder management.
Accountable for the development and implementation of an integrated program governance framework between Microsoft and customer environments.
Present program status updates including plans, risks and actions to senior external and internal business leaders.
Proactive risk management to minimise impact on delivery outcomes, schedule, customer satisfaction and expectations.
Effectively team project managers and technical leaders to oversee progress across the individual projects and teams within a program of work.
Building strong long-term relationships and partnerships with external and internal business leaders, ensuring an effective mutual business success and outcome.
Provide delivery management leadership and support in strategic pursuits ensuring customer’s expectations and business objectives are met by aligning the Microsoft Consulting Services Sales Offerings and Approach across Microsoft products.
Be a strong team player, assisting the overall Microsoft and customer teams to achieve success.
Ensure that you, and the teams you lead, are exemplars for the behaviours and standards expected for a world class delivery organization.
Continuously maintain your professional skills through training, certification and, most importantly, by successfully delivering complex programs.
Be an active member of the Microsoft consulting Services WW Delivery Management Community.
Travel can vary based customer locations.
You will participate as part of an integrated team responsible for :
Supporting pre-sales, capture, activities to help secure our largest programs and ensure they are setup for successful delivery.
Successful engagement execution on large complex programs to achieve on time, on budget and on expectation delivery
Maintaining program delivery quality, profitability and customer satisfaction, among other metrics
Ensuring strong program governance.
Fostering and maintaining relationships with senior external and internal stakeholders to correctly manage expectations and achieve successful program outcomes.
Making others successful.
This will also include
Delivering programs of work within the constraints of a scope, schedule, feature, functionality, and budget.
Ensuring that you, your team, and the program operate within Microsoft and customer policies and guidelines.
Cost and schedule performance utilizing Earned Value Management System (EVMS).
Establishing a strategy of continuous risk management that enables proactive decisions and actions throughout the program life cycle.
Throughout the program, consistently evaluate the team’s activities to identify opportunities for the creation or reuse of Intellectual Property (IP).
Active engagement of your peers to support you in the successful execution of your role.
Active sharing of experience and learnings with the broader Delivery Management Community within Microsoft Consulting Services through mentoring, publishing, presentation and participation in community activities.
Work with and manage external partners effectively.
Key Responsibilities :
Participation in the pre-sales, capture process - approximately 10% of time.
Program execution - approximately 80% of time.
PjM community related activity - approximately 10% of time.
Experiences Required :
15+ years of program management experience.
10+ years of complex ($10M+) program management experience.
Demonstrated ability to encourage teamwork and collaboration through effectively managing change.
Knowledge and experience in the end-to-end lifecycle of a Cloud transformation program.
Demonstrated executive level relationship building and communication skills.
Experience managing projects with multiple work streams and partners.
Demonstrated strategic planning and execution ability.
Demonstrated experience developing and managing to budgets.
Experience working in diverse, complex, matrixed, multi-location teams.
Proven experience in structuring and executing complex projects as a program manager.
Experience applying formal project management methodologies and disciplines for a program or multiple projects.
Experience establishing governance structures that facilitate agility, drive decision making, manage trade-offs and resolve escalation.
Problem solving and escalation management; in a complex environment.
Education Required :
ScrumMaster certification (CSM, PSM, PMI-ACP)
This description has been designed to indicate the general nature and level of work performed by employees within this position.
The actual duties, responsibilities, and qualifications may vary based on assignment or group.