Job Description : Summary
Oversees the operation of either small-medium sized internal business unit(s) or moderately complex external account(s), including upkeep of financial records, budgets, and standard business procedures.
Submission of accurate and timely data for financial reporting purposes. Develops and oversees the analysis of metrics and financial reporting, overall resource management, work process management and management of the flow of work.
Essential Job Functions
Provides periodic reports of staffing, workflow, volume metrics, and other key performance metrics to document business operations.
Analyzes reports to ensure business operations are efficient and cost effective. Identifies issues and recommends alternative courses of actions.
Analyzes detailed performance metrics and collaborates with managers and staff to formulate service improvement recommendations.
Communicates recommendations to senior management to enhance productivity and increase revenues.
Develops and monitors standard business processes to ensure consistency and efficiency across appropriate groups such as teams, departments, and staffs.
Identifies issues or process improvements and recommends same.
Supports management training to ensure that standard business processes are implemented consistently across appropriate groups.
May provide input and feedback to appropriate parties to enhance training.
Adheres to standard accounting structures in accordance with established policies and procedures. Monitors and audits labor charge reports to ensure that company policies and procedures are adhered to.
Recommends changes or updates.
Leads strategic planning sessions to ensure clear and consistent direction across assigned area teams; facilitates discussion and provides structure and input into results.
Coordinates with appropriate parties to prepare and consolidate monthly reviews including examination of variance to goals.
Prepares financial reports and monitors weekly financial performance to ensure company financial goals are being met. Identifies issues or enhancements to meet financial goals.
Bachelor's degree or equivalent combination of education and experience
Bachelor's degree in accounting, finance, business administration or related field preferred
Nine or more years of business unit / account management experience
Five or more years of leadership or supervisory experience
Experience working with the company's business management practices, principles, methodologies, and supporting tools
Experience working with generally accepted financial management principles
Strong communication skills
Strong interpersonal and presentation skills for interacting with team members and clients
Good analytical and strategic problem-solving skills
Good organization skills to balance work and prioritize issues
Good leadership skills
Ability to work as part of a team and provide managerial guidance to less experienced supervisors