R&D Test Engineering Manager II
Job Locations JP-Yokohama Requisition ID 2020-56875 Category Research & Development
What's the role?
We are looking to hire a Principal R&D Test Engineer (QA manager) to help us ensure our customers have an amazing experience on the use of our location service portfolio in Japan , which spans application, platform, service and data.
As the Principal R&D Test Engineer, you are passionate about software quality and know that building in quality is not just about bug counts or test coverage.
You will play a comprehensive role to maintain and enhance end-to-end software quality of Japan services, including error management and other quality improvement activities.
You will collaborate with internal and external stakeholders, both locally and globally, to achieve this goal.
Your main responsibilities include :
Hire, train and manage Japan Software Testing (QA) resources, and oversee daily Testing activities
Develop, implement, and manage processes to ensure that products meet required specifications for quality, function, and performance prior to release
Identify and set appropriate quality standards and parameters in collaboration with product managers
Manage and communicate the software quality report with internal stakeholders, suppliers and customers
Prioritize and assign defects during the feature development phase or maturation phase of the program
Establish the appropriate workflow in JIRA for defect management
Create and support JIRA dashboards on defect work that provide input to the program health Software QA dashboard
Raise the alarm when defect metrics are not being met or bottlenecks in the process exist
Responsible for RCA when program targets on defects are not being met
Responsible for escalating performance issues when KPI goals are not being met
Facilitate triage meetings for defects that can’t be triaged by the relevant departments
Ensure defects are scheduled accordingly and monitor the through put of defect closure
Manage other software quality improvement efforts such as data validation, creation and development
Who are you?
You are a strong match for this role if you possess teh followings skills, abilities and competencies.
Bachelors or Masters degree in Software Engineering, Computer Science or equivalent practical experience.
10+ years of working experience in software quality best practices.
You understand the software development lifecycle
You have hands on Test Automation experience and are be able to guide the team of testers.
Strong cross functional people management experience and mentoring / coaching skills
Hands on experience with tools like Jira, Gitlab, AWS
Strong analytical and problem-solving skills
Excellent verbal and written communication skills, both in Japanese and English
Knowledge and cultural awareness of the region served