COO Operations - Client Lifecycle Management /Client Due Diligence - Fixed-Term Contractor
Deutsche Bank AG
Tokyo, Japan
5 日前


Operations provides support for all of Deutsche Bank’s businesses to enable them to deliver transactions and processes to clients.

Our people work in established global financial centres such as London, New York, Frankfurt and Singapore, as well as specialist development and service centres in locations including Bucharest, Moscow, Pune, Dublin and Cary.

We process payments in excess of a trillion euros across the bank’s platforms, support thousands of trading desks and enable millions of banking transactions, share trades and emails every day.

A dynamic and diverse division, our objective is to make sure that all our services are executed in a timely and professional manner, that risk is minimised and that the client experience is positive.

We are proud of the professionalism of our people, and the work they do. In return, we offer excellent career development opportunities to foster skills and talent.

Position Overview

Client Lifecycle Management Responsibilities Summary

Client Lifecycle Management ( CLM ) consists of 4 functions (Case Management, Client KYC Due Diligence, Client Reference Data and Project) which manages client adoption / KYC processes, related client documentation, client account openings / closures, maintenance of client reference data and safekeeping of client agreements, for the Markets, GTB, Corporate Finance and Asset Management Business lines across the 4 DB Group entities in Japan.

CLM also supports clients for Business in Japan onboarding to DB Group offshore entities by liaising with other CLM teams offshore.

Client Lifecycle Management Job Summary

  • Perform KYC due diligence and identify classification of new clients / existing clients in compliance to local and overseas regulation as well as internal policies / rules where applicable, that are not limited to Anti-
  • Money Laundering / Anti-Financial Crime requirements

  • Point of contact in order to onboard clients of Business in Japan, onto DB Group platforms.
  • Set up and maintain client reference data / client information in applications
  • Manage and safe-keep KYC documents as well as certain Legal Agreements exchanged with clients
  • Process closure of client accounts and termination of client relationship
  • Job Summary of Available Position

  • Perform AML KYC due diligence, FATCA / CRS due diligence, identify classification / status of new clients / existing clients in compliance to local and overseas regulation as well as internal policies / rules where applicable
  • Screening of clients, related parties and certain responsible persons of clients
  • To be responsible for day to day operation as well as ad-hoc project / initiatives for the functions in CDS Department in Japan
  • Management of legal documents and requirements relevant to clients
  • To manage and process client KYC / classification changes including closure of accounts or relationship
  • Production of MIS, KRI or any data and reports required
  • Main Duties / Responsibilities

  • Support to facilitate and improve productivity of teams
  • Support system implementations and contribute to user testing
  • Be up to date with the regulatory changes in Japan and globally impacting CDS
  • Act as a subject matter expert (SME) on client due diligence, fronting the KYC control teams and liaising with customers within multiple Business Divisions across multiple DB group entities.
  • Liaise with Clients / Compliance / Business / Credit / Legal and regulators
  • Perform quality checks to ensure that defined guideline is adhered
  • Work as the process owner and ensure end to end management of all activities associated with the process
  • Monitor process service delivery and ensure accomplishment of targets
  • Ensure adherence to standards, procedures and also identify risk mitigates wherever there is a control issue
  • Effectively manage risk and foster an environment where team is fully aware of Operational Risks
  • Work closely with other internal teams to deliver top of the line service to clients
  • Prioritize tasks and ensure adherence to timelines for completion of activities
  • Ensure structured upward & downward communication
  • Participate in cross process initiatives which are formulated to create or improve existing processes
  • Skills / Abilities

  • KYC / AML knowledge
  • Japanese (native or equivalent) and business English skills
  • Excellent verbal and written communication skills
  • Excel, Powerpoint
  • Able to cope well under pressure and to meet deadlines
  • Independent, self-motivated
  • Strong analytical and problem-solving skills
  • Ability to prioritize and work effectively
  • Essential

  • University graduate with good academic record
  • Essential

  • Securities industry experiences in Infrastructure functions
  • Experiences in KYC / AML related control functions
  • Desirable

  • Good knowledge of regulatory trends and developments
  • FATCA, CRS, EMIR, Dodd Frank, Volcker Rule basic knowledge
  • Deutsche Bank is an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability.

    Deutsche Bank does not accept unsolicited curriculum vitae from third party vendors.

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