What you'll do
Develop and maintain a high-quality portfolio of attraction, tour, transportation and activity (Things To Do) products for Klook's rapidly growing, global customer base.
Acquisition : Acquire suppliers and bring them onboard the Klook platform. Support onboarding of products and coordinate with operations, content, editorial and quality control teams.
Account management : Cultivate relationships with partners to help maximize their sales potential on Klook's various distribution platforms.
Communicate Klook's business strengths and brand value to suppliers.
Optimization : Continuously ensure the quality of products, in terms of pricing, inventory, and content, maintain at a market leading position at al times.
Coordination : Work closely with various functions in the company - marketing to maximize sales, supplier operations to improve efficiency, customer services to drive satisfaction and repeats, finance to ensure accurate payment and minimise risk.
Flexibility and attentiveness to details are essential in our fast paced environment.
Market updates : Support market leaders to identify market trends and provide market & competitor updates through on-going research and feedback.
Leadership : Supervisor assigned team to deliver tangible results in each of the above areas.
Success in delivering on product portfolio and sales targets, as well as other strategic KPIs as agreed with the company senior team
Ability to collaborate with various teams with working cultures and located in different Klook offices
Capacity to handle uncertainty and ambiguity, and a fast-paced work environment
Ability to prioritize work based on strategic importance and level of impact on business
What you'll need
5 years work experience with 2 years destination management or OTA supply experience. High familiarity with travel products, experience with attractions, activities, tours and transportation preferred
Strong commercial sense, as well as analytical, written and verbal communications skills
Confident, self-motivated and goal-oriented
Globally-minded and comfortable working with people from different cultural backgrounds
A start-up attitude - highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that's not afraid to work independently when required
Bachelor degree in hospitality or business management preferred