Senior Manager
Aconex
Japan JP
6 日前

Job Summary

Senior Manager - Software Investment Advisory-19000OD3

Preferred Qualifications

Senior Manager Software Investment Advisory

Organization

The business will focus on developingand executing a consultative services strategy to help Oracle customersmaximize the value from their Oracle investments.

Role

Responsible for delivering in aproactive approach Oracle Software Investment Advisory’s services at our Oracleaccounts.

Advises, optimizes and drives adoptionon licenses and subscriptions to align with our Oracle’s customers present andfuture needs :

  • Rationalizeand maximize the value of our Customer investment
  • Support our Customer to understandtheir transition of on premise usage to Cloud
  • Scope

  • Partners with other Oracle LOB : Sales, KAD, Deal Management etc.
  • Reports to functionalmanager
  • Works in assigned Account(s) or territory
  • Responsibilities

  • Responsible for takingownership of a portfolio of strategic Oracle Customers, understanding theirspecific needs, and presenting appropriate recommendations
  • Responsible for governance, which involvesdesigning processes, procedures and long term technology roadmap to maximizevalue creation in accordance with Software Investment Advisory’s objectives
  • Personally visits high-profilecustomers on site and provides them with the information and insight they needto take the best decisions about their Oracle product purchase
  • Provides constructive feedbackduring customer facing account reviews to ensure continuous servicesimprovement and innovations
  • Drives strategic discussionwith multiple stakeholders at various levels (including C level) and delivers professionalpresentations and tenders up to Board level
  • Builds strong relationshipinternally and externally and acts as a facilitator for the flawless executionof Software Investment Advisory’s services
  • Leads and contributes towardsmultiple virtual project teams aimed towards improving customer engagement and serviceenablement
  • Owns the success of your activity against KPIs such as customer satisfaction,activity outcomes and service delivery timelines
  • Creates systematic business planning, monitoring and reporting of youractivity for assigned area
  • Operates in line with Oracle’sprocesses / procedures & core values
  • Supports peers in acquiringexperience (e.g. Customer facing situations, new products, new services)
  • Personal development
  • Qualification

  • University degree or equivalentcombination of studies and experience in Computer Science
  • 8-10 years’ experience in acustomer facing role in the technology industry : consulting, accountmanagement, value engineering or customer success
  • Competencies

  • Understanding of IT technicalarchitectures and affinity with trends in enterprise software usage
  • Experience in managed softwareenvironment and subscription license entitlement (e.g. Cloud computing)
  • Ability to interpret and understandcomplex software deployment models (On-premise, Cloud and Hybrid), licensingand business practices and apply them to different scenarios
  • Experience in large and complexIT environments
  • Ability to work in aconsultative manner with the appropriate level of technical understanding andexperience to hold high-
  • level discussions and negotiations

  • Ability to create businesscases using software deployment data and financial metrics such ROI, TCO andPayback periods
  • Ability to work on your owninitiative and in many different and challenging environments
  • Strong communication,presentation, business writing and professional skills, including being able toliaise with both technical / business & internal / external contacts
  • Ability to influence seniorstakeholders in order to gain credibility quickly, inspire trust and confidence
  • Ability to determine clientneeds with innovative approaches
  • Logical approach to dataanalysis
  • Advanced spreadsheet capability
  • Fluent in English, otherlanguages dependent on the market / region
  • Percentage of travel may be required

    Detailed Description and Job Requirements

    Builds relationships with Oracle customers and drives maximum adoption of software licensing services and objectives.

    Acts as the primary interface to assigned Oracle Accounts by providing direction and specialist knowledge in licensing and subscriptions to maximize value creation.

    Develops constructive Stakeholders relationships, which involve direct interaction with different Oracle line-of-business and Oracle customers.

    University degree or equivalent combination of studies and experience. Previous customer facing experience. Experience managing, strengthening and broadening key client relationships.

    Strong delivery skills and experience of managing multiple projects and / or customers. Proven analytical and problem solving skills with the ability to communicate your findings with impact.

    Typically 8 to 10 years of professional experience.

    Oracle

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